Job summary We have an exciting opportunity for a non-smoker/ Ex-smoker to support the Smoking Cessation Team and the delivery of the service. You will work with patients supporting access to medications as well as more general administration functions for the team. An understand of Microsoft packages and Excel is key to this volunteer role. 1 Post available. Main duties of the job To support central administration functions and departments. Improving patient and staff experience by providing administrative support in areas where there is increased demand or where extra support will make an effective contribution to day to day running of services. The volunteer is required to work within the list of tasks identified as follows: Greet visitors to the department / clinic in a polite and friendly manner Responding to enquiries in a polite manner and ensuring an appropriate response is initiated. Supporting staff in dealing with urgent referrals from professionals Answering telephones Call based - administration - to pharmacies and patients. Photocopying About us Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. To find out more about working for RDaSH and the fantastic benefits we offer visit our website: https://workwithrdash.co.uk/ We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more: https://youtu.be/WMJSkLoTk4Q Date posted 27 January 2025 Pay scheme Other Salary Depending on experience Contract Voluntary Working pattern Flexible working Reference number 376-VOL-043-A Job locations Tickhill Road Hospital Balby Doncaster DN4 8QN Job description Job responsibilities Please view the attached role description and person specification to view the full details about the role. Job description Job responsibilities Please view the attached role description and person specification to view the full details about the role. Person Specification Essential Essential Good listening skills with a warm, friendly and professional approach Person Specification Essential Essential Good listening skills with a warm, friendly and professional approach Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Rotherham Doncaster and South Humber NHSFT Address Tickhill Road Hospital Balby Doncaster DN4 8QN Employer's website https://www.rdash.nhs.uk/ (Opens in a new tab)