Summary
You can join our team as a business administrator within a professional and supportive environment. Rogers & Norton Solicitors are seeking a highly motivated Business Administrator Level 3 Apprentice to join our team in Dereham. This is a fantastic opportunity to gain hands-on experience while working towards a nationally recognised qualification.
Wage
£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
£7.55 per hour as per the apprenticeship minimum wage from the 1st April.
Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm. One hour lunch between 1.00pm & 2.00pm.
35 hours a week
Start date
Monday 5 May 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
As a Business Administration Apprentice, you will play a key role in the smooth running of our office. You will receive full training and support while working alongside experienced professionals.
Your duties will include:
* Assisting with general administrative tasks such as filing, data entry, and document preparation
* Managing incoming calls, emails, and correspondence
* Supporting various departments with client-focused tasks
* Maintaining and updating records in line with company policies
* Providing excellent customer service to clients and colleagues
Where you’ll work
21 Market Place
Dereham
NR19 2AX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
NORFOLK COUNTY COUNCIL
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* Business Administration - Level 3 Apprenticeship Standard
* 1:1 support provided by a dedicated assessor
* In-house mentors
* Monthly workshops
* Maths and English required if qualification not already attained.
Requirements
Desirable qualifications
GCSE in:
* English (grade A* - C / 4 - 9 (Level 2))
* Maths (grade A* - C / 4 - 9 (Level 2))
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* IT skills
* Attention to detail
* Organisation skills
* Administrative skills
* Number skills
* Analytical skills
* Team working
Other requirements
As per Apprenticeship funding and eligibility rules. We are requesting our apprentices to have maths and English qualifications before completing the apprenticeship. This can either already achieved before starting or studying Functional Skills during the apprenticeship.