About Us: Repairify is a leader in providing OEM diagnostics and ADAS calibration services to repair shops worldwide. With headquarters in Peterlee, UK, and Plano, Texas, our patented remote diagnostic device allows shops to efficiently diagnose and repair complex vehicle issues, supported by our team of certified master technicians. Position Overview: We are seeking an Automotive Diagnostic Technician to join our diagnostic team. In this role, you will virtually diagnose, calibrate, program new modules, and recommend repairs for vehicles involved in collisions. Using the asTech® device and OEM tools, you will collaborate with repair shops to ensure accurate and efficient vehicle diagnostics. Key Responsibilities: Develop and implement new processes, train internal and external clients, and ensure adoption Serve as the primary client contact during the service process. Identify faults, error messages, and module corrections. Conduct comprehensive diagnostic tests, analyse data and provide technical interpretations. Prepare and deliver customer reports. Explain technical diagnoses and repairs to both technical and non-technical individuals. Stay updated with evolving automotive technology through training and e-learning. Report mechanical repair issues to management as they arise. Qualifications: Minimum: Valid driver's license Basic computer skills (Microsoft Office proficiency). Ability to work in a team Preferred: Experience in new car dealerships. Strong mechanical and electrical diagnosis skills. Proficient in identifying fault codes and error messages. Certifications (or ability to obtain within 6 months): IMI AOM230, IMI Level 2&3 in electric/hybrid vehicle maintenance. Experience with OEM or aftermarket scan tools. Entry Requirements: 3 GCSEs (or equivalent) at grades 4 (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3 (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Work Environment and Schedule: Professional office environment with standard equipment. Shift pattern: Monday to Friday (7 am – 6 pm), 8.5 hours per day. Rotational Saturday shift (7:30 am – 4 pm). Employee Benefits and Growth: Comprehensive benefits package (pension, paid time off, training). Opportunities for advancement in office and field roles. Flexible shift patterns for work-life balance. Competitive salary for qualified candidates. Access to ASE certification and training programs. Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now