Job Description
Sales & Retention Manager - Premium Health Club
Circa £40k plus Bonus
Thames Ditton, Surrey
We are recruiting for a Sales & Retention Manager for a Premium Health club in the heart of Thames Ditton. This is an exciting opportunity to be part of the leadership team a report directly to the CEO. If you’re passionate about fitness, sales-focused, and ready to create an exceptional member experience, we’d love to hear from you!
Key Responsibilities:
1. Deliver Sales Consultations: Conduct your own face-to-face consultations with prospective members, converting enquiries into sales of memberships.
2. Member Engagement: Manage ongoing client relationships, ensuring satisfaction from consultation through to post-sale engagement.
3. Retention Strategies: Implement strategies to engage members and improve retention, both personally and across your team, ensuring long-term member satisfaction.
4. Team Leadership: Lead and support a small team of Sales and Retention Specialists, providing coaching and guidance to help them meet their sales and retention targets.
5. Sales Process Execution: Personally follow all steps in the sales process, from lead conversion to CRM management, while ensuring your team d...