Time left to apply: End Date: March 5, 2025 (12 days left to apply)
Job Requisition ID: JR101946
Job Title:
Sales Coordinator
Location(s):
London, UK – Hybrid model
Employment Type:
Permanent, Full time
Application Deadline:
4th March 2025
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About the Role
The Sales Coordinator position will work closely with the surrounding departments such as Finance and Production to provide a comprehensive pre- and post-sale service to our global sales teams.
You will be a subject matter expert for our CRM, overseeing the sales team use of the system to ensure that it is used according to company expectations so that all relevant data can be accurately tracked and analyzed. This role will additionally work closely with the Business Systems team to align CRM functionality and processes with the demands of the evolving sales processes.
This is a full-time permanent position based in our London office on a hybrid working model.
Role Responsibilities:
* Provide administrative support to the sales team, maintaining day-to-day admin functions on key systems.
* Assist operations in the sales cycle, including downloading systems statistics and updating relevant sales documents and systems.
* Manage sales team data quality, including invoice data, and oversee team use of the CRM/Booking system.
* Identify and implement process improvements, creating sales department policies, training manuals, and resource material.
* Understand clients’ needs and direct them to the appropriate Sales team while working with colleagues to expand the prospects database.
* Provide pipeline, sales reports, and analysis, preparing monthly and quarterly presentations.
* Assist in developing regional sales tracking documents and creating sales forecasting models and data.
* Act as an interface between operations and the sales team for technical queries.
Experience, Skills & Qualifications:
* Experience in an office support role.
* Meticulous organizational and administrative skills with keen attention to detail.
* Excellent written and verbal communication skills, including fluent written and spoken English.
* Ability to deal with several tasks simultaneously and consistently re-prioritize tasks.
* Proactively identify ongoing, recurring problems and use initiative to resolve them promptly.
* Positive and reliable team player with the ability to work independently.
* Strong proficiency in MS Excel, Word, PowerPoint, and Outlook.
* Understanding of data quality and adherence to minimum data sets.
* Experience supporting senior management and sales teams would be a bonus.
* Experience using Salesforce or other CRM systems is desirable but not essential.
Springer Nature is a Disability Confident Committed Employer, and we encourage applications from candidates with disabilities. If you consider yourself to have a disability or learning difficulty and wish to submit your application in an alternative format or would like to discuss reasonable adjustments during the application and interview process, please get in touch either by phone on +44 (0)207 014 4020 or by email SpringerNatureUKCareers@springernature.com so we can make any necessary arrangements.
At Springer Nature, we value the diversity of our teams. We recognize the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles.
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