Overview
We are seeking a motivated and experienced cleaning individual who is looking to move up in their career to an Area Supervisor role based in London to support our cleaning operations in designated areas within London and South East. The successful candidate will support the Operations Managers and be given a company vehicle responsible for supervising cleaning operatives on a number of different contracts as well as provide site cover as well as support for ad-hoc/periodic works such as deep cleans. They will have a passion for delivering exceptional customer service, high standards of cleanliness, compliance with company standards, implementing best practices in line with company policies and client expectations and maintaining client satisfaction. This will include helping to deliver “green” audits on a monthly basis.
Major Accountabilities
* To demonstrate the core values and lead by example at all times.
* Assist managing staff schedules to ensure all areas are cleaned on time to standards and specification.
* To help complete monthly audits accurately and on time, carrying out any resolution actions identified within timescales.
* To review and update all necessary paperwork in the site operations manuals.
* To ensure all cleaning materials and machinery are available, in good working order and used in a safe manner.
* To support periodical cleans to the required specification and timescale.
* To ensure all staff have the correct uniform and are dressed appropriately to reflect the Hawkey brand.
* To help train and induct all staff in their role, the standards expected, values and company policies, procedures and guidelines.
* To assist ensuring that all staff are trained in, and adhere to, Health and Safety and COSHH policies and procedures.
* To adhere to all company processes, policies and procedure
Key Relationships
* Cleaning Operatives/Housekeepers/Supervisors
* Operations/Area Managers
* Site teams (Reception, Security & Maintenance)
Job Dimensions
* Teams of cleaning operatives and housekeepers
* Periodic morning, afternoon, evening including weekend site visits to ensure engagement with site staff
Role Requirements
* Excellent written and verbal communication skills
* Previous experience of supervising a team preferably in a commercial setting
* Sound knowledge of Health and Safety regulations and COSHH legislation
* Excellent organizational and time-management abilities.
* Ability to work flexible hours, including evenings and weekends as required.
* Proficiency in using cleaning management software and MS Office.
* Have a driving licence and willing to travel in and around the South East.
Job Types: Full-time, Permanent
Pay: £14.50 per hour
Expected hours: No less than 20 per week
Benefits:
* Company pension
Schedule:
* Day shift
* Monday to Friday
* Night shift
* Weekend availability
Experience:
* Commercial cleaning: 2 years (required)
* Supervising: 1 year (required)
Language:
* English (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person
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