Job summary You have an opportunity to be part of this exciting project of practitioner-led minor illness units throughout Cornwall, which will free up practices to focus on proactive care and prevention. The hubs will provide additional appointments for people who present on the day with minor illness symptoms. Practices can direct some of their patients to attend the hubs against set criteria. You will be a confident practitioner who will be comfortable to work under your own autonomy and, you will not be expected to work outside of your competency. Less experienced individuals will be paired with others more experienced or GPs. We understand this work may be a little out of staffs usual frameworks, however it is a really exciting opportunity to change how we deliver care to people in Cornwall and to make primary care a sustainable and happy place to work for future long-term careers. Main duties of the job You will be a registered practitioner (with a minimum of 3 years experience of minor illness, an advanced practitioner or a GP depending on experience). These roles are being offered as a short-term portfolio opportunity in addition to your existing working hours. It is essential that you are able and comfortable to work autonomously, although clinical oversight will be available either on site or remotely. The roles offer flexible working patterns to fit around time commitments across 5 days a week. However, if you have availability on a weekend, please let us know. Potential locations are: Stratton Launceston Liskeard Saltash Callington Bodmin St Austell Newquay Truro Falmouth Redruth Pool Mount Hawke Helston Penzance About us To apply for this role, please visit our Kernow Health website job opportunities page to complete an expression of interest form, which is a short application that will capture your details, availability and suitability for the role. Once we have received your expression of interest or application, we will arrange a short informal conversation to confirm your suitability for this role. To enable us to rapidly recruit you, we have created a Passport to Employment and Employer Waiver form, this form will be sent to you following an expression of interest. You need to ask your current employer to complete this form. By doing so, your employer is endorsing your suitability for this role and is acknowledging that you are picking up additional hours. Date posted 07 March 2025 Pay scheme Other Salary £19.10 to £29.33 an hour Depending on experience and competence Contract Permanent Working pattern Part-time, Flexible working Reference number E0306-25-0002 Job locations Cudmore House Treliske Industrial Estate Truro Cornwall TR1 3LP Job description Job responsibilities Key Duties and Responsibilities: Clinical Care Act as an expert practitioner, demonstrating clinical competence and a sound knowledge base. Utilise the medical model of history taking to identify diagnoses and differential diagnoses for patients presenting with unspecified presentations. Undertake systems based physical assessment of patients in order to diagnose and manage conditions autonomously. Undertake appropriate assessment, diagnosis, treatment or referral of patients booked into the minor illness clinic initiating any treatment as required and ensuring robust safety netting conversations are undertaken with each patient (or the patients carer). Undertake the role of non-medical prescriber, or utilise Patient Group Directions within scope of competency and in line with local and national policy guidance. Make direct referrals to primary, secondary and social services within locally agreed pathways, guidance and protocols. Ensure that patients receive high quality clinical care, delivered in a timely manner. Ensure complete and accurate documentation of each and every patient contact. Work as an independent practitioner, in order to ensure patients needs are met. Ensure that professional standards are maintained and within the guidance of the Department of Health and professional accountable bodies. Professional Adhere to own professional body requirements and always work within the scope of professional practice. Ensure that professional practice adheres to organisational policies, procedures and guidelines. Maintain a professional manner and act as a role model for others. Maintain confidentiality with regard to information pertaining to patients and staff. Ensure that the service interfaces with other partner organisations where necessary in a professional and productive manner. Communication Communicate effectively with patients and families regarding complex information about their care. Taking a Health Coaching approach provide advice and information to patients, carers and their families where appropriate. Communicate effectively and work collaboratively with medical, nursing and allied health professionals, to ensure delivery of a co-ordinated service. Ensure accurate documentation and record keeping, in line with local policies and own professional body guidelines. Promote and demonstrate effective communication networks within the organisation, with partner organisations and other service providers. Clinical Governance and Freedom to act Work autonomously making complex clinical decisions with limited supervision within local and national policies, being responsible for how these policies are interpreted. Adhere to Primary Care Hub, operating procedures and guidelines. Service Improvement Contribute to quality improvement within the service through the identification and initiation of changes, which lead to better evidence-based practice and improved standards of care. Participate in clinical audit, identifying areas of best practice and areas for improvement. Contribute to the setting and monitoring of standards of care. Help develop the services available to the urgent care population to reflect identified needs. When in a senior position act as a mentor /supervisor of staff as appropriate. Educational/Personal Development Contribute to the development and maintenance of an excellent learning environment. Adhere to professional registration requirements. Participate in defining your own developmental plan to maintain and develop own clinical skills and ensure own professional development. Ensure completion of all statutory and mandatory training. General Demonstrate commitment to flexible working patterns, to meet the needs of the service and staff Actively contribute to the Organisations values and behaviours ensuring that relevant processes are open and transparent and encourage the confidence of staff, patients, partner organisations, the public and other agencies. Promote a positive organisational image. Promote own personal and others health, safety, and security, taking the appropriate action to report risk in accordance with policy. Ensure that equipment and resources are managed effectively to reduce waste and promote cost efficiency. Ensure the safe keeping and maintenance of equipment in accordance with policy, reporting defect or loss. Maintain personal development to meet the changing demands of the job, participate in an annual appraisal and appropriate training activities. Ensure compliance with all Kernow Health CIC statutory and mandatory training requirements, policies and protocols. Job description Job responsibilities Key Duties and Responsibilities: Clinical Care Act as an expert practitioner, demonstrating clinical competence and a sound knowledge base. Utilise the medical model of history taking to identify diagnoses and differential diagnoses for patients presenting with unspecified presentations. Undertake systems based physical assessment of patients in order to diagnose and manage conditions autonomously. Undertake appropriate assessment, diagnosis, treatment or referral of patients booked into the minor illness clinic initiating any treatment as required and ensuring robust safety netting conversations are undertaken with each patient (or the patients carer). Undertake the role of non-medical prescriber, or utilise Patient Group Directions within scope of competency and in line with local and national policy guidance. Make direct referrals to primary, secondary and social services within locally agreed pathways, guidance and protocols. Ensure that patients receive high quality clinical care, delivered in a timely manner. Ensure complete and accurate documentation of each and every patient contact. Work as an independent practitioner, in order to ensure patients needs are met. Ensure that professional standards are maintained and within the guidance of the Department of Health and professional accountable bodies. Professional Adhere to own professional body requirements and always work within the scope of professional practice. Ensure that professional practice adheres to organisational policies, procedures and guidelines. Maintain a professional manner and act as a role model for others. Maintain confidentiality with regard to information pertaining to patients and staff. Ensure that the service interfaces with other partner organisations where necessary in a professional and productive manner. Communication Communicate effectively with patients and families regarding complex information about their care. Taking a Health Coaching approach provide advice and information to patients, carers and their families where appropriate. Communicate effectively and work collaboratively with medical, nursing and allied health professionals, to ensure delivery of a co-ordinated service. Ensure accurate documentation and record keeping, in line with local policies and own professional body guidelines. Promote and demonstrate effective communication networks within the organisation, with partner organisations and other service providers. Clinical Governance and Freedom to act Work autonomously making complex clinical decisions with limited supervision within local and national policies, being responsible for how these policies are interpreted. Adhere to Primary Care Hub, operating procedures and guidelines. Service Improvement Contribute to quality improvement within the service through the identification and initiation of changes, which lead to better evidence-based practice and improved standards of care. Participate in clinical audit, identifying areas of best practice and areas for improvement. Contribute to the setting and monitoring of standards of care. Help develop the services available to the urgent care population to reflect identified needs. When in a senior position act as a mentor /supervisor of staff as appropriate. Educational/Personal Development Contribute to the development and maintenance of an excellent learning environment. Adhere to professional registration requirements. Participate in defining your own developmental plan to maintain and develop own clinical skills and ensure own professional development. Ensure completion of all statutory and mandatory training. General Demonstrate commitment to flexible working patterns, to meet the needs of the service and staff Actively contribute to the Organisations values and behaviours ensuring that relevant processes are open and transparent and encourage the confidence of staff, patients, partner organisations, the public and other agencies. Promote a positive organisational image. Promote own personal and others health, safety, and security, taking the appropriate action to report risk in accordance with policy. Ensure that equipment and resources are managed effectively to reduce waste and promote cost efficiency. Ensure the safe keeping and maintenance of equipment in accordance with policy, reporting defect or loss. Maintain personal development to meet the changing demands of the job, participate in an annual appraisal and appropriate training activities. Ensure compliance with all Kernow Health CIC statutory and mandatory training requirements, policies and protocols. Person Specification Skills and Abilities Essential Experience of autonomous working and being comfortable to manage a level of risk Maintain a professional manner at all times Adherence to own professional body requirements and work within the scope of professional practice Ability to identify when onward referral is required within locally agree pathways IT skills on clinical systems Maintain confidentiality Personal Qualities Essential Able to communicate effectively with patients and their families Ability to remain calm and focussed when under pressure Able to work with people at all levels Natural collaborator and team contributor Honesty and openness Listening to instruction and tact and sensitivity when passing on information Taking ownership - a can do attitude Flexibility/Adaptive especially when there are conflicting pressures Experience Essential Experience in General Practice or a role with minor illness exposure (3 Years minimum) Up to date Basic Life Support Be able to utilise Patient Group Directions within scope of competency and in line with local and national policy guidance Desirable Up to date Intermediate Life Support / Advanced Life Support Qualifications Essential Minor Illness course or equivalent experience in the assessments and management of a wide array of minor illness presentations within your employment history Clinical Assessment Level 7 or equivalent experience in undertaking whole system physical assessment Desirable MSC Advanced Healthcare Practice Non-Medical Prescriber Person Specification Skills and Abilities Essential Experience of autonomous working and being comfortable to manage a level of risk Maintain a professional manner at all times Adherence to own professional body requirements and work within the scope of professional practice Ability to identify when onward referral is required within locally agree pathways IT skills on clinical systems Maintain confidentiality Personal Qualities Essential Able to communicate effectively with patients and their families Ability to remain calm and focussed when under pressure Able to work with people at all levels Natural collaborator and team contributor Honesty and openness Listening to instruction and tact and sensitivity when passing on information Taking ownership - a can do attitude Flexibility/Adaptive especially when there are conflicting pressures Experience Essential Experience in General Practice or a role with minor illness exposure (3 Years minimum) Up to date Basic Life Support Be able to utilise Patient Group Directions within scope of competency and in line with local and national policy guidance Desirable Up to date Intermediate Life Support / Advanced Life Support Qualifications Essential Minor Illness course or equivalent experience in the assessments and management of a wide array of minor illness presentations within your employment history Clinical Assessment Level 7 or equivalent experience in undertaking whole system physical assessment Desirable MSC Advanced Healthcare Practice Non-Medical Prescriber Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Kernow Health CIC Address Cudmore House Treliske Industrial Estate Truro Cornwall TR1 3LP Employer's website https://www.kernowhealthcic.org.uk (Opens in a new tab)