Company Description
1. Great role for someone who wants to develop their career, change industry and learn something new.
2. £28,000 - £30,000 base + Up to 20% bonus
3. Health cover and local gym access
4. Training and development given and encouraged
5. Free access to our holiday villas and camper vans!
6. New role due to growth!
7. Fully Office based role in Cheadle, Manchester
We’re Together – the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making finance work for them.
We pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders. Our customers are central to everything we do and we work hard to support them to turn challenges into opportunities which make our customers' property ambitions a reality.
We’re looking for great people from all backgrounds and experiences who love working together and putting our customers at the heart of everything we do – and that starts with our brilliantly different team of people.
Job Description
Working within our Conveyancing / Post Funding Team and liaising with Brokers and property companies, you will be collaborating with our wider team of 14 wonderful and friendly colleagues! We offer mortgages, so put simplistically, you will support activities that allow us to make risk assessments when the private or commercial owners of an asset wish to make changes to any aspect of that asset or associated security after the loan has been issued. No two days are the same, as no two change scenarios are ever the same!
Whilst this role will start in administrative support, you can expect to take on more advanced cases in time, and as training is provided. As you develop and hone your skills, you will ultimately manage cases yourself and really forge your career within Together!
What you’ll be doing day to day :
8. Respond to e-mails and other written requests to meet expectations within service level agreements.
9. Update and amend customer account ledgers
10. Actively manage the pipeline in order to deliver on agreed SLAs.
11. Develop an effective working relationship with other departments to ensure the customers' needs are met throughout the journey.
12. Efficiently handle the discharge of securities on redeemed accounts and support the redemption of live accounts so that SLAs are achieved.
13. Identify incoming matters and ensure these are added to the queue of work to be processed.
Qualifications
The ideal candidate:
14. Strong communication and telephone skills
15. Excellent attention to detail
16. Strong literacy & numeracy skills
17. Good multi-tasking skills
18. Flexible approach & ability to adapt to change
19. Strong organisational skills
20. Experience within a legal/financial services environment might be useful, but is not essential.
Additional Information
Benefits working at Together
21. 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
22. Buy & sell holidays
23. Discretionary annual bonus
24. Onsite (subsidised) Restaurant (amazing menu!)
25. Matched pension contribution
26. Amazing subsidised on-site restaurant
27. Life assurance
28. Critical illness cover
29. Health cash plan
30. Private medical insurance
31. Free access to company holiday homes
32. Travel season ticket loans
33. Ride to work scheme
34. Free local gym access
35. Local bar / restaurant discounts
Together Money embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
We care that you have a great experience with us at Together, if you need us to make any reasonable adjustments to make your experience easier, please let us know and we’ll do all we can.
Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.