This range is provided by ATS Euromaster. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Recruitment Specialist at ATS Euromaster
At ATS Euromaster, we pride ourselves on our open and friendly culture. With over 50 years of expertise and more than 150 centres across the UK, we’re a trusted name in tyre and vehicle services. Whether supporting everyday motorists or national fleets, we provide expert advice, competitive pricing, and exceptional service to keep customers on the road. Our values - Honesty, Expertise, Outstanding Customer Care, and Simplicity, are at the core of everything we do.
The Role
The Central Operations Manager acts as the main liaison between Head Office and the field Operations team, working closely with the Operations Director and Regional Managers. This role ensures smooth communication, streamlined processes, and that the Operations team has the necessary information to meet business objectives.
Key Responsibilities as a Central Operations Manager:
* Lead key projects for the Operations team and represent them in cross-department projects.
* Simplify processes between Operations and Head Office, ensuring smooth implementation of initiatives without disrupting operations. Manage the Operations schedule/calendar.
* Develop and regularly update Standard Operating Procedures and the Centre Operations Manual for consistent practices.
* Work closely with the field Operations team to understand challenges and provide simple, practical solutions. Facilitate compromise between Operations and Head Office teams.
* Be the main contact for Operations reporting, ensuring the team has the right data to meet business goals. Monitor trends, address concerns, and set up a regular review cycle.
* Remain objective and challenge areas of the business to ensure progress and meet deadlines.
* Work with Procurement, Vehicles & Equipment, and Property to improve visibility of spending, supplier management, and compliance across suppliers and Operations.
Requirements:
* Excellent communication and interpersonal skills at a senior level.
* Substantial understanding of ATS Euromaster, automotive industry and market.
* Excellent numerical, written and presentation skills - demonstrates strong IT skills across Google/Office.
* Strong organisational skills, ability to prioritise and manage multiple tasks whilst under pressure.
* Ability to build effective working relationships - able to work collaboratively with external and internal teams, delivering to a high standard.
* Has strong influencing, negotiation and diplomacy skills, can demonstrate the ability to positively challenge in order to achieve progress and change.
* Recognises the importance of structure and adherence to compliance and processes.
* Passionate about delivering an excellent customer experience.
* Able to lead, motivate and inspire others to achieve results.
* Resilient with the ability to remain focused, calm and positive, particularly when faced with challenging situations.
* Able to identify simple solutions and processes to complex situations.
* Hold a full UK Drivers Licence.
* Be able to provide documentation to prove Right to Work in the UK.
Benefits as a Central Operations Manager:
* 37.5 hours hours per week, Monday to Friday (Hybrid working 2 days a week office)
* 33 days’ holiday (inclusive of bank holidays)
* Life assurance & income protection (as a member of our pension scheme)
* Share incentive plan
* Enhanced maternity & paternity pay
* Employee assistance programme
* Healthcare cash plan options
* Competitive staff discount scheme on our range of products and services
* Discounts on holidays, shopping, restaurants and much more, all through our ‘Lifestyle’ employee benefits-programme
* Salary sacrifice schemes, including cycle2work
Be the driving force behind operational excellence. Apply now and make your mark with ATS Euromaster.
ATS Euromaster is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of race, religion, sex, sexual orientation, age, disability or any other status protected by law.
Seniority level
Associate
Employment type
Full-time
Job function
Other
Industries
Vehicle Repair and Maintenance
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