To provide an efficient and effective administrative service across the two Community Mental Health Teams on a need by need basis. To carry out all administrative tasks in relation to the CMHT role, answering telephone calls to patients, relatives and various clinical staff and professionals to provide and efficient mental health service. Support Data Quality for both services. Carry out a variety of administrative tasks as directed by Senior Administrator/ Community Admin Manager
Provide admin support to the clinical team in relation to care plans and clinical correspondence.
Dealing with all incoming and outgoing mail, processing, distributing and responding within limits
Dealing efficiently, precisely and courteously with telephone callers
Producing minutes from daily zoning meetings, MDT or any other team meeting as required
Support the clinicians and administrators with ensuring Data Quality targets are maintained and managed on a daily basis. To enter good quality data into the EPR system to support quality improvement and performance at a local team level.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
In conjunction with the Community Admin Manager, work closely with colleagues across the Directorate to ensure a standardised approach is taken in relation to performance and Data Quality matters.
Ensure patient records are accurate and up to date with use of Excel reporting
To highlight areas of concern or potential issues in achieving targets and improving performance to the Community Admin Manager for escalation
Assist in implementing any systems to improve service efficiency and the meeting of required targets
Use Excel reports to identify missing information and ensure patient record system is up to date
Maintaining filing systems that are appropriate to the needs of the service.Maintain client records for data inputting onto health and social services computer systems.Maintain records of referrals and discharges for statistical purposes and enter onto Paris computerised system accurately and timely.Scan on all appropriate documentation to update patient records.Recording messages for all team membersTyping of correspondence, reports etc, amending the format and grammar as necessary within the PARIS computerised system Develop an understanding of the patient record system (PARIS) and have responsibility for maintaining data quality.
See attached detailed job description and person specification:
Staff benefits
Pay Enhancements – 36% additional for Evenings (8pm onwards) and Saturdays and 72% additional for Sundays and Bank holidays.
27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
Excellent pension
Cycle to work scheme
Salary sacrifice car scheme
Wellbeing programme
Blue Light Card Discounts
This advert closes on Wednesday 11 Sep 2024