We are recruiting for a Senior Account Handler to join our Commercial Insurance team, based in Bromsgrove.
Overview of duties:
* Provide a high level of professional advice and all-round service in all aspects of the client relationship
* Answer general enquiries, renewals, midterm adjustments, as well as obtaining quotations
* Manage a range of larger client insurance programs
* Handle a varied range of new business enquiries and presentations to market
* Act as a technical referral point within a well-established commercial team and offer guidance to less experienced team members
* Be involved in all aspects of client engagement working closely with the senior directors and executives of the business
* Identify cross-selling opportunities where appropriate
* Benefit from exciting and ongoing personal and career development programmes
* Be challenged professionally, with a varied case load of business clients who will value your advice and service
* Be part of a growing and market-leading team, well respected by clients and peers, and able to broker in your clients' best interests
* Have access to leading technology and infrastructure to allow you to carry out your duties efficiently and effectively
Person specification:
Knowledge, skills and abilities:
* A professional Insurance Account Handler, Broker or Client Service Executive seeking to progress your career or an insurance professional from another discipline keen to develop a career in a customer servicing role
* Hold a good knowledge of cross-class commercial insurance classes with a number of years’ experience and a positive approach
* Experience of Acturis is essential
* Motivated by sourcing and providing solid insurance advice and solutions for your clients
* A team player with a 'can do' attitude
Education and/or Experience:
* A minimum of 4/5 years in a Commercial Insurance Broking environment
* A strong insurance technical ability is desirable - Preferably ACII or DIP qualified or has significant progression to obtaining professional qualifications
* Ability to collate information and produce reports
* Able to converse at all levels and act as interface between all Insurance departments, clients and service providers
* Able to build positive relationships within the team, and with clients
* Able to work on own initiative and as part of a team
Key information:
Hours: 35 hours Monday – Friday
Location: Bromsgrove – 1 day working from home
If this sounds like something you are interested in please apply, or contact Lucy Reed for further information.
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