Job Title: Sales Support
Location: West Midlands
Salary: £24,000 - £28,000
Hours: 8:30am - 5:00pm (Monday to Thursday) 8:30am - 4:30pm (Friday)
Lunch: 1 hour (flexible, take it as and when to reset and recharge)
Are you an organized and customer-focused professional looking to make a significant impact with a growing company?
Do you have a knack for keeping things running smoothly and ensuring customer satisfaction?
If you would like the chance to support sales operations in the steel industry, then this could be the perfect fit for you!
Position Summary: We are seeking a highly motivated and detail-oriented Sales Support professional to join our esteemed team. Based in West Midlands, the successful candidate will play a crucial role in supporting our sales team and ensuring seamless customer service. This position demands excellent organizational skills, a proactive mindset, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
Process orders accurately and efficiently.
Keep customers updated on order status and delivery times.
Provide exceptional customer service and address inquiries promptly.
Collaborate with the production team to ensure timely updates and smooth operations.
Manage the aftersales process to ensure customer satisfaction.
Maintain and update the CRM system with accurate information.
Handle paperwork and administrative tasks related to sales operations.
Manage t...