Operations & Compliance Manager
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£40,000 - £45,000
Leeds (Hybrid)
Currently in search of an experienced Operations & Compliance Manager to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes in both the public and private sectors.
This role is perfect for a proactive and analytical individual with a strong understanding of operational systems and compliance frameworks. You’ll be pivotal in driving operational excellence and ensuring adherence to key compliance standards.
What you’ll be doing as an Operations & Compliance Manager:
• Take ownership of our Professional Services Automation (PSA) tool:
o Collaborate with the PSA Customer Success Manager to maximise tool usage.
o Oversee upgrades and manage support tickets.
o Maintain accurate and up-to-date data.
o Act as the PSA super user.
• Ensure seamless integration between core systems and manage changes or replacements when necessary.
• Manage and maintain ISO certifications (27001, 9001, 45003, 14001) while pursuing new accreditations.
• Identify and deliver operational improvements, including automation opportunities.
• Support compliance across functional areas such as Client Operations, Legal, HR, and Talent Acquisition, including IR35 and contractual management.
• Ensure supplier management compliance.
Experience you should have as an Operations & Compliance Manager:
• Strong experience working across business operations, systems integration, and compliance management.
• Knowledge of ISO frameworks and accreditation processes.
• Ability to identify operational improvements and drive meaningful change.
• Skilled in data management and process optimisation.
• Excellent stakeholder management and problem-solving abilities.
The Package:
• Up to £45,000
• Pension scheme
• 25 days annual leave + public holidays
• Life assurance
• Flexible benefits package including:
Get in touch with Connor Smyth at Anson McCade to hear more about our Operations & Compliance Manager opportunity!