Job Title: Clerking and Facilities Assistant / Junior Clerk Hours of work: Monday to Friday 09:00 – 18:00 Reports to: Director of Operations / Facilities Supervisor Main tasks and responsibilities Assisting members with their files to and from court or tribunal. Printing, photocopying and scanning documents and preparing physical and electronic trial bundles. Managing the post room function including dispatching documents via Royal and DX, franking mail and taking it to the Post Office each day. Recording all outgoing DX items via tracking software. Dealing with all incoming deliveries, organising and overseeing courier collections. Delivering/collecting documents by hand to/from court and other Chambers or businesses, and transferring boxes, files, mail and any other items between buildings. Providing cover for receptionists when required, assisting with conference room set up, as well as remote hearings. Filling photocopier trays, dealing with basic maintenance issues, placing engineering service calls. Basic facilities/maintenance duties (replacing light bulbs, furniture problems), checking all public areas daily and reporting maintenance issues to the Facilities Supervisor. Assisting clerking team members as directed, including updating the LEX diary system and confirming next day listings to barristers. Providing administrative assistance to the Director of Clerking and Director of Operations. Ensuring confidential documents bags are secured and ready for collection. Confirming next day listings and “ticking” each barrister’s diary. Maintaining good communications with all staff and providing appropriate support to colleagues in the event of absence Ensuring clear processes and protocols are adhered to effectively and efficiently to ensure all members are provided with a superior level of service. Experience and skills Excellent communication skills, including the ability to communicate confidently at all levels. A confident, professional and personable telephone manner. Able to lift and transport files, boxes and items of office furniture and equipment etc. Manual handling training will be provided. The ability to remain calm under pressure. Self-driven and motivated to deliver the highest standards. To act in a manner commensurate with an ethos of ‘continuous improvement’ towards all clients, both internal and external. To be flexible and demonstrate a ‘can do’ attitude. Person Specification Skill and/or duty Essential/Desirable Previous administrative/facilities experience Desirable Ability to prioritise and undertake several tasks Essential Ability to work in a busy and challenging environment Essential Minimum of 4 GCSE’s including Maths & English or equivalent Essential Working knowledge of Microsoft Office Essential Commitment to a quality service to members and clients Essential Commitment to equal opportunities and to our core values Essential