In this role you will work to insure the security and safety of premises and people at a large, busy hospital. Working in a small security operations team, you will carry out a range of duties including: •Overall responsibility for the security operations on the shift. •Liaise with the Supervisor and Operations Manager for the day to day operational activities. •To report and respond to all Security Incidents and emergency situations. •Attending and managing all incidents including fire evacuation and conflict management and physical intervention. •Carrying out investigation when required. •Responsible for comprehensive report writing in relation to incidents. •Conduct Regular Patrols. •Escalate incidents to Supervisor/ICTS management. •Ensure Standing Orders are read, understood and signed •Ensure all security documentation is filed in correctly •Ensure all security areas are kept clean and tidy •Report loss/damage of security equipment The shift pattern is 6 on / 3 off, 12 hour shifts. An SIA Door Supervision (DS) or Security Guarding (SG) license is essential, and to succeed in this role you will also need: • Excellent customer service, communication and organisational skills • The ability to remain calm and professional under pressure • Experience in a customer-facing role, ideally in security • Five years' checkable history and references • To pass a criminal records check (CRC) to the required standards • Full Clean Manual UK Driving Licence The following would also be useful: • Computer literacy • Experience of writing reports Full training, uniform and health and safety equipment are provided, and you will also have access to: • Personal Pension Scheme • Health Insurance Scheme • Discount shopping platform • Employee Assistance Programme • Cycle to Work Scheme Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same. ADZN1_UKTJ