Are you a facilities management professional? An experienced Account Manager? Experienced Contract Manager? Are you looking for a fresh challenge? A new opportunity? At Lancer Scott we provide property services to a broad range of clients and have an outstanding track record in the management of all types of residential and commercial property including offices, apartment blocks, housing estates and business parks. As the successful applicant you will be a key player and will be responsible for the delivery of FM services across a diverse range of property whilst representing a broad range of clients. Ideally coming from a technical background the role will also include both strategic planning and day to day operations, particularly in relation to buildings and premises support services. Whilst, at the moment, largely Bristol based, we are looking to develop our managed buildings across the South West and South Wales. Key Responsibilities Management of premises support services within the expanding managed portfolio Direct, plan and coordinate essential services for clients such as building fabric maintenance, MEP Maintenance Procurement of FM Services including the preparation of tender documents and specifications if and as required Ensure buildings meet health and safety, environmental and quality requirements that comply with current legislation and industry standards. Using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement Maintain regular liaison and engagement with our Account Director on the managed portfolio and ensure colleagues are fully updated on all processes, instructions and issues Attend managed properties as required, to enable and support the provision of Facilities Management services for clients and occupiers Meet with clients, contractors and colleagues at the managed properties to discuss on-going and future undertakings Preparing and following Long Term Maintenance Plans and assist in future Service Charge Budgeting Re-tendering service contracts or obtaining quotes for planned or reactive works at managed properties, helping to ensure high standards, commercial integrity and value for money. Assist and manage Facility Management Consultancy Services away from the managed portfolio Skills, Experience & Background As the successful candidate you will bring a broad range of FM experience across the commercial property industry. As an experienced FM professional, most requirements of the job will be familiar to you: At least 5 years direct facilities management experience. Experience in managing FM services on a portfolio basis. High degree and knowledge of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified Knowledge of Commercial Property Service Charges Experience of outsourced contract management High level communication and inter-personal skills both written and spoken Evidence of a methodical approach with excellent attention to detail Self-motivated and passionate about working as part of a team An understanding of accounts, invoicing and financial reporting About Us. Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services. Based in the heart of Bristol we have enjoyed success and significant growth, particularly in the last 4 years with turnover increasing from £56 million in 2020 to a projected £100 million in 2024. Enjoying year on year growth, we're a South West success story. We have, as part of our growth strategy, had to evolve and as such have initiated reorganisation to ensure we continue to deliver the renowned high-quality construction projects and facilities management services that our clients have come to expect.