Role: ICY Operations Analyst Location: Hybrid - Southampton and WFH (regular travel to Southampton office) Salary: £33,300 on-call, (£38K including on-call allowance) paid overtime often available and excellent Employer pension and a comprehensive range of Employee Benefits. Key Skills: Day shift pattern, (12 days in a 3-week period), monitoring IT systems for availability, MS server and desktop support skills, driving license essential for occasional IT kit delivery. Why Apply: This role joins a close-knit team providing an essential service keeping the datacentres and systems up and running and available to Users across a large public sector organisation. In addition to joining a great team of people there is great scope for career development in this UK Police Force. Working in a large UK Police Force is a unique and rewarding career. This is your chance to take on a fulfilling role that ultimately improves and supports the delivery of critical services to local communities. The successful candidate will be able to demonstrate: Essential: 2 years' experience in an IT systems support role, running checks on servers / (perhaps datacentres), both virtually and on-site. Local to Southampton and able to work on-site as required, (as this may vary shift to shift) MS technical awareness, 365, azure, servers, desktop etc. Strong communication skills Previous experience of systems availability monitoring and working with a monitoring tool would be ideal Strong and confident problem-solving skills and decision-making skills Full UK driving license You will need to be able to demonstrate that you have lived and worked in the UK for the last 5 years in order to meet the security vetting required for this role