Role: ICY Operations Analyst
Location: Hybrid - Southampton and WFH (regular travel to Southampton office)
Salary: £33,300 + on-call, (£38K including on-call allowance) + paid overtime often available and excellent Employer pension and a comprehensive range of Employee Benefits.
Key Skills: Day shift pattern, (12 days in a 3-week period), monitoring IT systems for availability, MS server and desktop support skills, driving license essential for occasional IT kit delivery.
Why Apply: This role joins a close-knit team providing an essential service keeping the datacentres and systems up and running and available to Users across a large public sector organisation.
In addition to joining a great team of people there is great scope for career development in this UK Police Force. Working in a large UK Police Force is a unique and rewarding career. This is your chance to take on a fulfilling role that ultimately improves and supports the delivery of critical services to local communities.
The successful candidate will be able to demonstrate:
Essential:
* 2+ years' experience in an IT systems support role, running checks on servers / (perhaps datacentres), both virtually and on-site.
* Local to Southampton and able to work on-site as required, (as this may vary shift to shift)
* MS technical awareness, 365, azure, servers, desktop etc.
* Strong communication skills
* Previous experience of systems availability monitoring and working with a monitoring tool would be ideal
* Strong and confident problem-solving skills and decision-making skills
* Full UK driving license
** You will need to be able to demonstrate that you have lived and worked in the UK for the last 5 years in order to meet the security vetting required for this role **