Job Description
Day Concierge\n We are seeking a hardworking and reliable individual to work as a Concierge at a luxury residential development in Reading.\n This is a full-time permanent role comprising of 4 shifts on 4 shifts off 7am to 7pm, paying up to £29,000.\n\nWhat's in it for you as Day Concierge?\n \nA competitive salary \nFantastic working culture in a luxury environment \nGenuine career progression potential \nOpportunity to work with a leading residential management company \n What are we looking for in a Day Concierge?\n \nWe are seeking somebody with great customer service experience, ideally from a residential or hospitality background, but we are open to other areas of experience. \nCustomer service orientated. \nResourceful.
\nCan-do attitude. \nAble to multitask. \nGood command of English both written and verbal.
\nAble to work independently. \nAble to deal sensitively and effectively with any complaints. \nMeticulous in your approach to safety, tracking, inspecting, monitoring, auditing, reviewing, recording, and learning.
\nExperience as a Residential Concierge is desirable but not essential. \n What will you be doing as a Day Concierge?\n \nProvide front of house facilities and services to our residents. \nEnsure all communal areas and other aspects of the development are presentable to the highest standards.
\nDistribute post and parcels to residents - processing and handling parcels. \nEffective positive liaison with residents, addressing queries and concerns in a timely manner. \nRegular site inspections and reporting notable matters to the Development Manager so that work orders can be raised where necessary.
\nInvestigate issues that arise within the development, this can be from leaks to fire alarms or bike theft. These reports must be documented within the handover log. \nIn conjunction with the development manager, monitoring and supervising contractors carrying out works on and around the development.
\nCheck corridors/ main lobby/ any communal areas during building walkabouts and report anything that will be relevant/ crucial for the cleaning operatives to address. If this Concierge position sounds like the right role for you and you match the listed requirements, then please APPLY NOW with a copy of your up-to-date CV!\n\nINDLS