Together we are Trusted to Serve Scotland. Most people donât think too much about how clean water reaches their taps. But Scottish Water does. In fact, itâs all we think about. Want to join us? We have a 12 month Fixed Term Contract / Secondment available covering a Wholesale Billing team member's maternity leave. Weâre looking for someone to step in and keep billing operations running smoothly, ensuring tasks are handled accurately and efficiently during this period. What youâll do As a Finance Analyst, your primary focus will be on maintaining precise and efficient billing processes. This requires strong analytical skills, excellent attention to detail, and the ability to meet tight deadlines while working both independently and as part of a team. Your main responsibilities will include preparing and issuing invoices to Licensed Providers within strict monthly deadlines. Youâll also investigate disputes and collaborate with various Scottish Water teams to resolve them. Handling queries via phone and email will be a regular part of the role, so effective communication is key. Additionally, youâll review and streamline processes and procedures to ensure theyâre efficient, standardised, and compliant with Scottish Waterâs policies and controls. What youâll bring Weâre looking for someone with confident and effective communication skills and a strong background in customer service. Youâll need the ability to manage complex situations and solve problems analytically, supporting improvements along the way. Being a dedicated team player is essentialâyou should be comfortable collaborating with others to achieve common goals and open to learning from your colleagues. Strong organisational skills, a keen eye for detail, and the ability to prioritise work in a flexible and adaptable manner are also crucial. Proficiency in Microsoft Excel and standard IT packages is required, and a willingness to learn new systems will help you succeed in this role. We value curiosity, so asking questions and challenging the status quo to improve processes is always encouraged. If youâre ready to step into this temporary role and contribute to the smooth operation of our billing processes, weâd love to hear from you What youâll get While the work we do is important, we know itâs not the only thing that matters. Thatâs why we make sure you have everything you need to find a good work-life balance. This is role will include some weekend working and standby requirements. But youâll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take time off to volunteer in your community. When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working. For your future, thereâs our pension (the âknow-what-youâll-get-when-you-retireâ kind), and life assurance. As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash â handy rewards that can save you money on holidays, bills, and shopping. The not-so-small print This role will be a Grade 5. If youâre new to Scottish Water, youâll join us on a starting salary of £29,800. Performance-driven pay progression would then allow you to move through the range to a maximum of £35,760. Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. These checks are conducted on our behalf by a third party. Donât worry - weâll ask your permission before starting these checks. If youâre interested in this role â or know someone else who might be - weâll be accepting applications until midnight on the 16th of January 2025. We'll be interviewing the week beginning Monday 20th of January. A few final things worth knowing⦠ Research shows that some people avoid applying for jobs unless they can meet every single criteria. If youâre interested in this job, but donât tick all the boxes, apply anyway We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So donât rule yourself out  Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. Weâre very used to making adjustments, so please donât be afraid to ask.  As part of our commitment to developing a flourishing Scotland, itâs important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you donât already live here, you'll need to commit to moving here within your first three months.  Finally (finally), candidates who havenât submitted an application in the last 12 months will have their records removed from our recruitment database. You wonât need to do anything. Your data will be automatically deleted. Weâre here to help. Ask us anything at SWRecruitmentScottishWater.co.uk Â