Job summary Maidstone and Tunbridge Wells NHS Trust provide integrated sexual health and outreach support for North and West Kent in the districts, Maidstone, Tunbridge Wells, Gravesend and Dartford We are now looking for enthusiastic, flexible and committed staff, willing to work in a progressive and supportive environment, willing to learn new skills, who is confident in working with people from all ages and backgrounds with varied sexual health and contraception needs. Main duties of the job This role is a combination of administrative and clinical duties and will require cross site working across all four districts, to include evening and weekend working. We will support you in career and professional development including working towards an equivalent qualification within health and social care. About us Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey. We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre. Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms. Looking for flexible working? We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs. Joining us includes a comprehensive benefits package: At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff). Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits Blue Light card eligibility And more, additional benefits can be found in the benefits documents below Date posted 06 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum pro rata Contract Permanent Working pattern Full-time Reference number 359-6958999-T3 Job locations Maidstone Hospital Maidstone ME16 9QQ Job description Job responsibilities Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children) All successful applicants will be required to complete our corporate trust induction once a start date had been agreed. Following your corporate induction you will be expected to attend the Trusts Clinical Induction Programme for Healthcare Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if you have any issues:rallennhs.net), lasts for two weeks and will involve travelling to both Trust sites. The programme includes two supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm. Interview Date: To be confirmed Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible. Job description Job responsibilities Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children) All successful applicants will be required to complete our corporate trust induction once a start date had been agreed. Following your corporate induction you will be expected to attend the Trusts Clinical Induction Programme for Healthcare Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if you have any issues:rallennhs.net), lasts for two weeks and will involve travelling to both Trust sites. The programme includes two supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm. Interview Date: To be confirmed Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible. Person Specification Qualifications Essential Good general education Ability to read, write and communicate in English Holds or commitment to complete the Care Certificate Programme within the first 6 months Hold or willing to work towards NVQ Level 2 / Health and Social Care Diploma Level 2 / Intermediate apprenticeship Level 2 (if applying for substantive role) Experience Essential Interest in working in a care setting Experience within a care role/setting Understands importance of and provides good customer care Previous experience of team work Previous experience of customer care Working in a healthcare or related setting Skills Essential Able to communicate accurately and effectively with patients and colleagues, verbally and in writing Good interpersonal skills. Basic computer keyboard skills. Ability to prioritise workload with supervision. Can demonstrate practical skills to others. Able to deal with the public in person and on the phone Able to support and reassure patients/carers Understands importance of maintaining confidentiality Able to follow instructions and complete assigned tasks Person Specification Qualifications Essential Good general education Ability to read, write and communicate in English Holds or commitment to complete the Care Certificate Programme within the first 6 months Hold or willing to work towards NVQ Level 2 / Health and Social Care Diploma Level 2 / Intermediate apprenticeship Level 2 (if applying for substantive role) Experience Essential Interest in working in a care setting Experience within a care role/setting Understands importance of and provides good customer care Previous experience of team work Previous experience of customer care Working in a healthcare or related setting Skills Essential Able to communicate accurately and effectively with patients and colleagues, verbally and in writing Good interpersonal skills. Basic computer keyboard skills. Ability to prioritise workload with supervision. Can demonstrate practical skills to others. Able to deal with the public in person and on the phone Able to support and reassure patients/carers Understands importance of maintaining confidentiality Able to follow instructions and complete assigned tasks Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Maidstone and Tunbridge Wells NHS Trust Address Maidstone Hospital Maidstone ME16 9QQ Employer's website https://www.mtw.nhs.uk/ (Opens in a new tab)