We are currently looking to recruit a customer service assistant to work in our Adult gaming centre / Bingo venues through the night 10pm-8am.
Your role as a customer service assistant is key; you will often be the first point of contact when customers enter the premises. You will be required to provide high levels of customer service, ensuring that customers receive a warm welcome when they arrive.
Our venues operate 7 days a week, so shift patterns will be on a rota basis, including the required shift for this role, which is 10pm-8am. Flexibility is important as weekend working will also be required.
Candidate requirements
* Previous customer service and cash handling experience desired, although training will be given.
* Experience of working within the retail, hospitality, or gambling industries.
* Excellent communication skills.
* Must be aged 18+ due to gambling legislation.
Main role responsibilities
* Greeting customers when they enter the premises.
* Taking pride in your venue, ensuring that cleanliness and presentation are always to the highest standard.
* Advertise new products, promotional campaigns, and offers using your excellent communication skills.
* Implement company and industry policies and procedures.
A full driver's license would be preferred as there may be a need to cover shifts at other local venues and commuting will be during hours where public transport may be limited.
Job Types: Part-time, Permanent
Pay: From £12.00 per hour
Expected hours: No less than 20 per week
Schedule:
* Night shift
Experience:
* Customer service: 1 year (preferred)
* Night Shift: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
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