Service Advisor - Busy Family Run Main Dealer in Wakefield
1. Basic Salary - Up to c. £27,000
2. OTE - £33,000 (Commission and Performance Bonus)
3. Monday-Friday 08:00-17:00
4. NO WEEKENDS
5. This role is open to current service advisors as well as other motor trade employees with the transferable skills.
6. The role is also open to people with a customer service background in a different industry
7. Training and progression opportunities.
Our client is a busy family run dealership in the Wakefield area. They are currently looking to add a Service Advisor to their team. The successful candidate will come with 2 years of customer facing experience.
Current Service Advisors / Contact Centre Staff / Parts Advisors / other customer-facing candidates are encouraged to apply!
Roles and Responsibilities of a Service Advisor:
8. Acting as the first point of contact for customers, both in-person and over the phone.
9. Booking appointments and scheduling work for the workshop team.
10. Providing accurate quotations for services.
11. Upselling additional services and products where appropriate.
12. Maintaining accurate records of customer interactions and vehicle service history.
13. Liaising with the workshop team to ensure that work is completed on time and to a high standard.
14. Managing customer expectations and resolving any issues that arise.
Benefits the successful Service Advisor will receive:
15. A basic salary of c. £27,000.
16. An OTE of around £33,000, made up of centre performance and individual components.
17. 30 days annual leave inclusive of bank holidays
18. Work for a family run business with a great reputation!
19. Join existing placements of ours in the workforce as they continue their careers with the company.
20. Work alongside a stable and experienced management team and benefit from a genuinely warm working atmosphere.
The successful Service Advisor will have:
21. Previous experience as a service advisor, or in other automotive roles with transferable skills.
22. You might have customer-facing experience in a different area.
23. A stable career history.
24. A full UK driving licence.
25. The ability to work in an organised and efficient manner, whilst being comfortable upselling products and services.
If you are interested in this role or you are looking for any Motor Trade jobs in West Yorkshire, please get in touch with Sam Butcher at Perfect Placement today.
At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career, please contact us today. We are the leading UK Motor Trade Recruiters with many Automotive Vacancies across the whole of the UK!!