Date Posted: 2025-01-24 Country: United Kingdom Location: Otis Bristol, Unit 2, Blenhiem Court, 6 Beaufort Park, Woodlands, Bradley Stoke Bristol, BS32 4NE, UK. Job Title Account Manager Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting an Account Manager to cover the South West of England and reporting to the Operating Territory Lead. The main goal is to manage the service accounts, working with customers in a proactive way to ensure we improve our value with them, reducing cancellations and increasing service sales (O, T, MOD/BEX R), working closely with MOD/BEX R sales rep to accelerate lead generation? On a typical day you will: - Create and maintain long term relationships with customers through proactive customer engagement planning and reactive response to enquiries and complaints? - Defend portfolio, reducing cancellations and renegotiations value? - Know OTIS Service Business to be able to, working with the branch team, provide the best possible solution to customers, generating the highest value for the company. Must be able to work in cross functional teams? - Increase Service Sales (O, T, MOD/BEX R), being able to create needs on customers and maximise profitability of each account? - Increase Otis One Sales, being able to generate incremental subscriptions? - Make proposals, decisions and close deals independently, according to company rules.? - Know maintenance service, strategies and procedures: contracts, strengths, CRM, RTV, competitors.? - Manage annual price increase process.? - Role model and demonstrate unwavering commitment to The Absolutes in all daily work, decisions and in the environment created for your team. Role specific skills & competences: - Strong interpersonal and communication skills? - Strong commercial and negotiation skills? - Results oriented? - Team Player? - Customer centricity? - Previous experience in another international company would be preferable. Apply today to join us and build what's next. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.? We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg). Become a part of the Otis team and help us Buildwhatsnext Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careersotis.com _._ Privacy Policy and Terms: Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.