Technical Engineering Team Lead
Location: Chelmsford office, Essex
Salary: £40k to £50k
Working Hours: Monday to Friday
Benefits:
1. Company pension
2. Cycle to work scheme
3. Private medical insurance
Full Job Description:
Manager internal technical queries dialled in over the phone from your multi-skilled service engineer team in London.
What You'll Do:
1. Help solve all field service engineer questions over the telephone.
2. Address questions related to electrical or mechanical BMU queries.
3. Utilize your vast electrical and mechanical knowledge to help solve technical queries and provide engineering solutions over the phone.
4. Support the team with their development and career aspirations, maintaining an environment where engineers can do their best work every day and enjoy what they do.
5. Obsess over service; fix problems permanently; take pride in delivering maintainable service.
What We're Looking For:
1. Demonstrable experience in leading, challenging, and supporting engineering and/or service teams to achieve business goals.
2. Empathy and understanding of the challenges that engineers face.
3. Comfort in reaching technical trade-offs between short-term team and long-term business needs.
4. Ability to communicate effectively, work together across engineering and operational teams, and build a network of internal and external stakeholders.
Please apply with your CV. #J-18808-Ljbffr