Room Attendant luxury hotel in Edinburgh Incredible benefits We are looking for a Room Attendant to join our family on a full time basis. We are looking for someone with previous experience as a room attendant / cleaner withexcellent communication skills and strong attention to detail who is able to work independently. This position reports to the Head Housekeeper. Location: 100 Princes Street, Edinburgh Employment Type: Full-time Working Pattern : Shift work (5 days on, 2 days off) for this position we are recruiting for a day cover and and evening cover. Salary: £25,397 per annum service charge Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world. We are proud to be AA's Hotel Group of the Year (2024) We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2017, 2020, 2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions. 100 Princes Street is our first hotel in Scotland and is home to 25 iconic guest rooms and five suites. The hotels two signature suites The Archibald and The Isobel boast direct views of Edinburgh castle. The interiors of 100 Princes Street are inspired by Scottish explorers and their travels. Scottish artisan weaver, Araminta Campbell, was commissioned to create five bespoke tartans for the hotel, that adorn the walls of every bedroom and suite. A number of bedrooms enjoy stunning views across Princes Street Gardens towards Edinburgh Castle. All guest rooms are equipped with every mod-con, including charging points for a variety of devices. The Wallace is our all-day lounge, dining room, well-stocked bar, library and tasting room, guests can dine on delicious hearty fare, made using the freshest local produce while sipping on a single malt or artisan gin, or relax and enjoy traditional afternoon tea while gazing at Edinburgh Castle. Key Responsibilities of a Room Attendant: Ensuring all guest beds are made to the highest standards of comfort and cleanliness. Vacuuming carpets and floors in guest rooms, corridors, and public spaces to maintain a clean and tidy environment. Wiping down and disinfecting all surfaces in guest rooms, including tables, countertops, and furniture, to maintain hygiene standards. Thoroughly cleaning bathrooms, including toilets, showers, sinks, and mirrors, and replenishing necessary toiletries like soaps, shampoos, and towels. Identifying and reporting any maintenance issues in guest rooms, including faulty appliances or damaged fixtures. Ensuring that all cleaning supplies and amenities are well-stocked and in good condition, and requesting replenishments as needed. Responding to any guest requests regarding additional services or amenities with efficiency and a friendly attitude. What are we looking for? Previous experience as a Room Attendant or Cleaner, preferably in a luxury hotel or similar environment, is essential. A strong attention to detail and the ability to spot even the smallest areas that need cleaning or organizing. The ability to work independently, prioritize tasks, and stay organized without direct supervision. Excellent communication skills, with the ability to interact professionally and courteously with guests and colleagues. Ability to manage time effectively and complete tasks within required timeframes without compromising on quality. A positive attitude with the ability to collaborate with colleagues and work effectively in a team environment. Whats in it for you? Holiday allowance starting at 20 days and increasing with length of service up to 27 days 8 bank holidays Excellent service charge added to your salary every month. Professional, award winning learning and development opportunities from day one. Fantastic recommend a friend and family bonus scheme worth up to £600. Enhanced paid maternity leave & paternity leave. 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets. Discounted accommodation rates at Red Carnation Hotels worldwide. Two paid volunteering days each year, because we care about our community Access to immediate Employee Assistance Programme, because we care about our employees. Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter). Social and team building events per hotel. Global Employee Appreciation Party, where we get to celebrate our incredible teams. Free meals on duty. Complimentary uniform and dry-cleaning services. Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK. AMRT1_UKCT