Be part of an iconic story.
At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future.
STORE MANAGER, CALVIN KLEIN - CHESHIRE OAKS
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. The Store Manager plays a key role in achieving our standards, leading by example, embracing our entrepreneurial spirit, and inspiring their teams through passion and belief in our brands.
Responsibilities include:
* Partnering with the store management team to build on business opportunities and achieve Company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability.
* Identifying opportunities and collaborating with others to grow the business or improve performance.
* Consistently fostering a positive store experience by treating all customers and staff members in a fair and consistent manner.
* Ensuring “door to floor” best practices, visual merchandising directives and standards for sales floor and back room are being executed.
* Communicating regularly with the buying team to ensure the correct stock levels are available.
* Analyzing store level reports and creating action plans to improve results.
* Communicating with staff daily on individual sales goals and other key performance indicators.
* Managing the manpower planning, recruitment, interviewing, hiring and orientation processes.
* Providing training and coaching for Employees and ensuring documentation.
* Leading weekly management meetings and contributing to regional meetings.
* Making commitments and decisions on available information under stressful conditions.
* Setting challenging but attainable goals with an emphasis on service quality and customer satisfaction.
* Coordinating appropriate action plans while considering consequences and budget decisions.
* Conveying clear ideas and goals, managing implementation of those ideas and managing measurable results.
* Creating energy and excitement around shared goals and values.
About YOU
* Extensive experience in connecting to consumers in a brand retailer is essential.
* Previous retail operations, budgeting, planning and sales experience.
* Previous people management experience and ability to resolve conflict.
* Effective communicator with the ability to cultivate belonging.
* Collaborative team player who celebrates contributions and achievements of others.
* Courageous in providing feedback that promotes positive behavioral change.
* Ability to adapt quickly and work with pace.
* Energetic and able to inspire trust on the shop floor.
About WHAT WE OFFER
At PVH, we are committed to providing a competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support our associates – both at home and at work.
PVH is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications.
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