Human and user-centred design. Resolving complex challenges. Collaborating cross-functionally. Senior User Experience Designer £45,000 - £50,000 ( Benefits ) Reports to: Lead User Experience Designer Contract: 12 month fixed-term contract Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 15 January 2025 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact recruitmentcancer.org.uk as soon as possible. Recruitment process: Two competency-based interviews with a task Interview date: From the week commencing 20 January 2025 How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you. Without the Design Team, Cancer Research UK wouldn’t have the digital products and services needed for people to interact with the charity and understand our value in fighting cancer. We are looking for a Senior User Experience (UX Designer) to use their UX skills and expertise to support the delivery of work covering a range of products and initiatives within one of our key portfolios: Fundraising & Trading (F&T). In 2023/24, our Fundraising products helped raise £597m towards Cancer Research UK's life-saving work (e.g., our events management product which enables mass events such as Race for Life, London Marathon, Shine, and individual events; and our Online Fundraising Web Application ). While our Trading products across 600 stores and Online Marketplace helped raise £134m. As a Senior UX Designer, you will lead and support user research and experience design work across several initiatives within the F&T portfolio, supporting junior members of the UX team, and liaising with portfolio leadership to understand UX resourcing needs. This will involve working on strategically important external and internal facing F&T products and services, partnering with stakeholders across the organisation to design user-focused solutions, and identifying opportunities for UX to add value across upcoming initiatives. This is an opportunity for you to be part of a cross-discipline team known for delivering exceptional end-to-end work that spans a broad range of user experiences, products, and services. Your legacy by the end of this contract will be to have contributed to our long-term UX strategy and resolved complex problems for both Cancer Research UK and our users and supporters, ultimately helping to bring forward the day when everybody lives longer, better lives, free from the fear of cancer. If you are an experienced User Experience Designer or Researcher who has either directly or indirectly managed, led, coached, and/ or mentored junior UX Designers, we'd love for you to join our mission. What will I be doing? Supporting the development of medium to long-term UX strategy and driving its delivery. Identifying opportunities in the UX capability to help develop Cancer Research UK's UX maturity. Maintaining a working knowledge of directorate and department priorities to inform your own delivery and impact. Seeking out opportunities to lead and/or contribute to portfolio initiatives. Applying your UX skills and expertise to support the delivery of work for Cancer Research UK. Acting as an influential UX specialist within the Technology department and across the organisation. Maintaining an understanding of other related topics to utilise own skills or expertise for wider directorate or department benefit. Identifying and seeking resolution of complex problems within the UX capability and exploring new ideas and opportunities. Engaging and influencing a diverse range of internal stakeholders to deliver user-centred solutions. Training, coaching, and upskilling team members across Cancer Research UK in the tools and techniques of user-centred design. Line managing 2-3 direct reports within the portfolio and playing a key role in mentoring, coaching, and supporting more junior UX design team members across the UX team. Acting as a day-to-day point of contact for UX-related enquiries. Representing Cancer Research UK’s UX offering both internally and externally. Building relationships with key staff across the portfolio, department, and directorate to maintain effectiveness in role. Working with colleagues across the Technology directorate to resource work effectively and according to priority. What skills will I need? User Experience background with strong design experience covering key UX processes, including: User interviews, competitor analysis, persona creation, user journey mapping, running design workshops, design sprints, prototyping, usability testing (Lab and Guerrilla), Smoke tests, A/B test, analysing heat maps, lean UX, accessibility, & responsive design. Ability to clearly communicate and articulate UX concepts, benefits of user research, your process, and design decisions to peers and stakeholders. Agile methodologies with experience working within multi-disciplinary teams. Strong organisational, prioritisation, and planning skills with the ability to work independently and identify where your work has the biggest impact. Proven ability to build and manage strong stakeholder relationships across the organisation with a collaborative working style. Previously managed, coached, mentored, and/or led junior members of a capability (either directly or indirectly managed). Either immediately available or on one month’s notice or less. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional Information For more information about working with us please visit our website or contact us at recruitmentcancer.org.uk. For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitmentcancer.org.uk or 0 20 3469 8400 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.