Job Description
Insurance Account Handler
Salary £35k - £40K Subject to Experience Plus Excellent Benefits
We are looking for an experienced Insurance Account Handler with a proven track record of managing commercial SME client relationships. You will ideally have proven experience working with high net worth clients and demonstrate a passion for providing outstanding customer service standards. Working with a well-established existing portfolio of clients, you will support both colleagues and managers in managing client requirements in a professional, knowledgeable, and confident manner.
The personal qualities you will have:
* You will have enthusiasm about working with our clients and delivering a great client experience.
* Motivation to deliver consistently and to high standards.
* Innovation which enables you to have considered yet forward-thinking ideas on how we can continuously improve our businesses (growth, processes).
* Personable approach in both written and verbal communication with our team, suppliers, and clients alike.
* Personal self-management which enables effective organisation, time management, and efficient completion of work.
* Cert CII qualified.
What you will need to know and be able to do, to a high standard:
* Minimum of 12 months previous commercial insurance experience.
* Ability to read and digest technical information and explain clearly to a client in a way which is pragmatic, appropriate, and effective.
* Competent technical ability in all aspects of general insurance business.
* Good technical and administrative knowledge of dealing with claims.
* A high competence of regulatory compliance relating to the day-to-day handling of commercial business.
* Work with a full understanding to ensure compliance standards are met.
* Good Microsoft Office systems knowledge, including Excel.
* Experience of Acturis system desired but not essential.
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