Vehicle Damage Assessor / Estimator - Bolton Area
We are looking for a VDA/Estimator in the Bolton area. Up to £45K basic and a whole host of other perks, benefits, overtime and bonuses! 40 hours per week, Monday to Thursday, up to 10pm with flexibility on start and finish times.
Responsibilities:
1. Carry out computerised estimates using Audatex
2. Communicate with customers to provide repair information and an indication of completion time
3. Compile all relevant information and complete supporting documentation
4. Record all estimate / repair information on the Advance system
5. Monitor progress of the vehicle through the repair process
6. Negotiate estimates with the Engineer when required
7. Discuss claim related issues with the Engineers
8. Identify opportunities for non-insurance related repairs
9. Conduct mobile and drive by estimates
10. Maintain and secure allocated equipment
11. Assist other team members as and when required
Qualifications:
1. Proven experience or knowledge of working in the automotive repair industry
2. ATA Accredited
3. Customer service skills - experience of delivering high quality service to customers
4. Planning and organisational skills
5. Flexibility and adaptability managing workflow across a number of departments/specialisms
6. Valid driving licence
Benefits:
1. A competitive bonus scheme
2. Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family
3. Excellent benefits and rewards packages
4. Competitive employer matched pension contributions
5. Discounts on products and services
6. Savings and benefits schemes
7. Discounts and schemes for electric vehicle purchase for all employees
8. Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen
9. Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields
If this sounds like you, we would love to hear from you. Please apply with an up to date CV and we will be in touch to discuss your application further.
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