Role: Parts & Service Advisor
Location: SuperBike Factory, Bradford
Salary: up to £27,000
Passionate About Motorcycles and Customer Service?
Are you someone who enjoys an engaging work environment, loves motorcycles, and takes pride in delivering great service? SuperBike Factory, Europe’s largest used motorbike retailer, is looking for a friendly and organised Parts & Service Advisor to join our team.
What You'll Be Doing
As a Parts & Service Advisor, you’ll be the key point of contact between customers and our service team.
* Customer Interaction: Welcoming customers, understanding their needs, and clearly communicating the service journey.
* Service Coordination: Managing bookings, preparing and working closely with our technicians to ensure everything runs smoothly.
* Sales & Upselling: Recommending additional services or accessories that could benefit the customer.
* Administrative Support: Processing payments, managing paperwork, and keeping customer records accurate and up to date.
* Parts Management: Advising on parts availability and maintaining stock levels.
What You’ll Need to Succeed:
* Industry know-how: Previous experience in a Parts or Service Advisor role, ideally within automotive or motorcycles.
* Workshop & systems savvy: Confident with booking systems, stock management, and understanding how service departments run.
* People-focused approach: Organised, great with customers, and passionate about delivering excellent service—bike knowledge is a bonus!
Why Join SuperBike Factory?
* Positive Work Environment: Be part of a supportive, energetic team where collaboration is key.
* Great Perks: Competitive salary, staff discounts on bikes and gear, and a range of employee benefits.
* Motorcycle Culture: Work for a company that lives and breathes bikes.
Ready to Take the Next Step?
If you’re organised, approachable, and ready to make an impact then apply today and let’s get your career moving with SuperBike Factory.
Some of the benefits you’ll get:
* Netflix Membership
* Gymflex Benefit
* Group Life Assurance
* 15% Staff Discount on Accessories
* Staff Discounts on bikes
* Cycle to Work Scheme
* Bereavement support, Critical illness support, Legal support, Fitness plans & nutrition advice, Physiotherapy & Mental Health Consultation, 24/7 Employee Doctor Help Line
* Enhanced Maternity or Paternity leave and enhanced sickness pay
Company background
SuperBike Factory was started in our founder’s garage back in 2010. Fast forward almost 15 years and we’ve grown into Europe's largest used motorcycle retailer with over 3000 motorbikes in stock!
We now have 6 sites across the UK. Our head office is in Macclesfield, and we’ve expanded to Donington Park, Bradford, Bristol, Milton Keynes and Crawley employing over 300 people along the way with plans to expand even further.
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