Support the ward manager in the implementation of an agreed plan of care with the patient and in accordance with instructions and training received. Help promote and maintain an environment conducive to meeting the needs of the patient, relatives, and carers. Contribute to a team approach to patient care in conjunction with all members of the multidisciplinary team. Contribute to the legality and accuracy of the patients' care plan and/or other reports and the effectiveness of the established communication/reporting system over the full 24 hours.
Participate in regular ward meetings and attend other meetings as requested. Undertake tasks and procedures in which competency has been assessed and recorded specific to the care environment. Provide support and assistance to the ward manager. All team members are responsible for behaving in a manner that does not put themselves, patients, visitors, and other team members in danger or at risk in the clinical environment.
Conduct yourself professionally within the standards and framework provided by the Nursing Midwifery Council (NMC) Codes of Professional Conduct and the Health and Care Professions Council (HCPC). Take charge of the clinical area as required, ensuring effective operational management of the clinical area on a daily basis. Be an advocate for change, looking for ways to improve the value and effectiveness of care and services delivered, encouraging evidence-based clinical practice.
Actively participate in customer satisfaction surveys and satisfaction action plans, leading by example to junior members of the team. Ensure compliance with KINVARA Policies and Procedures relevant to this role, ensuring you are fully aware of your responsibilities within these policies. Ensure effective communication channels are maintained across all areas of the hospital.
Assist in the maintenance of stock levels, including pharmaceutical products, and the maintenance of ward cleanliness and tidiness while adhering to infection control policies and procedures at all times. Assist patients to ensure they have the opportunity to meet their individual dietary requirements, ensuring all patients receive their chosen and correct meals.
Receive and convey information from telephone or personal inquiries in a courteous manner and ensure all persons visiting the ward are greeted and assisted in a welcoming and supportive manner. Escort stable patients to and from all wards and departments within the hospital. Keep up to date with all mandatory training and revalidation.
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