QUALITY CONTROL WORKSHOP ADMINISTRATOR MONDAY - FRIDAY: 08:00 - 17:00 £12.60 PER HOUR People Solutions are currently recruiting for a Quality Control Workshop Administrator to join our well-established client based in Swindon. This is a fantastic opportunity offering great rates benefits and room to grow and progress. Benefits Working as a Quality Control Administrator for our client your benefits will be: Full-time working hours Opportunity to go permanent Weekly pay No weekend working Free parking Day to Day Duties Quality Assurance: Inspect and quality assure devices and chargers Verify fault descriptions, serial numbers, and warranty coverage Identify and address functional damages or faults, distinguishing between cosmetic and repairable issues Collaborate with engineers to ensure repairs are complete and accurate Update repair statuses and communicate with managers Prioritize and ensure high-standard repairs, coordinating with dispatch Warranty Management: Submit and manage warranty and out-of-warranty OEM tickets Quality assure repairs and quotes Verify warranty eligibility for devices Book in warranty and out-of-warranty repairs for various brands (Lenovo, Acer, Dell, HP, Stone/Converge) Respond to warranty emails to facilitate collections or on-site repairs Coordinate with Goods In for SWAP-IT DPD crate collections Print shipping labels for IW and OOW shipments, pack devices, and manage trackers Update shipment statuses and chase repairs exceeding 10 days Unpack received devices, pair with accessories, quality assure, and report issues to manufacturers Quote out-of-warranty repairs and manage invoices Other Tasks: Conduct stock takes of Lenovo parts Occasionally contact customers for further repair details Assist in booking in devices and diagnosing repair issues Support colleagues with repair complications Essential Skills Strong attention to detail and problem-solving skills Excellent communication and organizational abilities Ability to work collaboratively in a fast-paced environment Desirable Experience Experience in quality assurance and warranty management desirable but not essential Training All training provided and additional support throughout Apply Apply Today by clicking below ADZN1_UKTJ