Sales Coordinator
My client, a leading medical aesthetic device company, is experiencing unprecedented demand for their treatments, creating the need for a highly organised and proactive Sales Coordinator to join their dynamic team.
This role is essential in supporting the sales department by acting as a key link between the external sales force, customers, and internal operations, ensuring seamless processes and outstanding service.
Responsibilities
* Manage and process customer orders, providing updates on delivery schedules, product availability, and any potential delays.
* Maintain accurate sales records and prepare month-end performance reports to support senior management in goal-setting and tracking.
* Participate in product and service training sessions to provide informed support to both the sales team and customers.
* Build and nurture strong customer relationships, ensuring long-term satisfaction and loyalty.
* Oversee and coordinate inventory management, ensuring accurate tracking and availability to meet demand.
* Maintain active communication with the sales team to facilitate smooth order processing and promptly resolve customer inquiries.
* Collaborate with management and the sales team to analyse sales data and identify trends or areas for improvement.
* Evaluate and refine existing processes to enhance efficiency and improve both customer and team satisfaction.
Requirements
* Minimum of five years' experience in sales administration or sales coordination.
* Proficiency in Microsoft Office Suite, CRM systems, and other relevant business tools.
* Strong organisational skills with the ability to manage multiple priorities effectively.
* A collaborative mindset, contributing positively to a fast-paced and dynamic team environment.
* Problem-solving abilities and a customer-focused approach to ensure a high standard of service.
* Fluent in English, with excellent written and verbal communication skills.
This is an exciting opportunity to join a forward-thinking organisation and play a key role in optimising sales operations while delivering exceptional customer service.
If you are detail-oriented and thrive in a collaborative environment, apply today!