An opportunity has arisen for a Business Manager to assist a busy GP Practice in Epsom, Surrey. Excellent leadership and teamwork skills are required in this interesting and varied role. The successful candidate will motivate and support a dedicated and experienced team to provide the highest level of care to patients.
Main duties of the job
The Business Manager is responsible for the smooth day-to-day running of the practice and the delivery of services alongside various other department leads. This will include practice operation and development, partnership issues and population care, human resources management, risk management, facilities management, CQC, PCN, and IT.
About us
Derby Medical Centre is an established General Practice serving over 14,500 patients in the Epsom Town Centre. We are a 6-partner partnership committed to providing high-quality continuing care within the community and aim to provide a wide range of high-quality medical services. The doctors, nurses, attached health care team, and support staff assist in providing the best possible services to our patients. We are a training practice for doctors for GPs and looking into Medical Students.
Interviews will be held on February 25.
Job responsibilities
Job Summary:
To work closely with the Finance Manager, to provide a timely and responsive service for the implementation and maintenance of all business, administrative, clinical, and patient services. To be responsible for the production of performance and quality standards within the practice. To manage data quality issues, providing advice and guidance to all practice staff in the use of the clinical system. To oversee the claims process for work undertaken as part of enhanced national or local services.
Human resources:
1. Ensure personnel records are maintained for all staff, including DBS checks.
2. Absenteeism and training records.
3. Implement mandatory and personal development training.
4. Implement induction training for new staff and maintain annual staff appraisal.
Finance:
1. Implement and maintain insurances for the practice.
2. Prepare claims as advised by the Finance Manager for enhanced and other services and ensure payment received.
3. Monitor monthly claims and invoice submissions for receipt.
4. Payroll & Petty Cash Management.
Organisational:
1. Review and maintain the practice continuity plan.
2. Create and maintain a practice policy register and ensure the reviews are completed appropriately.
3. Responsibility for the agenda, minute taking, and circulation of non-clinical meetings and the organization of training events.
4. Maintain the content of practice website, and production of the newsletter and other local publications.
5. Responsible for the generation and maintenance of all clinical Rotas.
6. Management of complaints.
7. Generate reports to support the Long-term condition system and monitor recalls for the Long-term recall clinics.
8. Responsible for the organization and administration of medical teaching/Trainee Rotas.
9. Responsible for administration and management of locum bookings.
10. Deputise in the absence of the Finance Manager.
Premises and Equipment:
1. Oversee building maintenance and security.
2. Oversee stock maintenance at all levels and financial efficiency of the same.
Information Technology:
1. Implementation and maintenance of all associated requirements, upgrades, security, and services supporting the practices IT systems.
2. Audit and maintain confidentiality of information.
Person Specification
Qualifications
1. Experience of working in a healthcare environment.
2. 4 - 5 years plus experience working in an operations role in General Practice.
3. Proficiency in IT systems EMIS preferred.
4. Experience gained in General Practice in a leadership role, ideally in Practice Management.
5. Educated to A level standard.
6. Qualification held in leadership and management.
7. Qualification in Practice Management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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