Are you an organised and customer-focused professional looking for a front-of-house role in a dynamic business environment? We are seeking a Receptionist to be the welcoming face of a thriving business centre in Chelmsford. This role offers a great opportunity to provide exceptional service while supporting the smooth running of the centre. As a Receptionist, you will be responsible for creating a positive first impression for visitors and clients while managing a range of administrative tasks. Your duties will include: Greeting and assisting visitors in a professional and friendly manner Answering and directing phone calls efficiently Managing meeting room bookings and ensuring rooms are set up to company standards Handling incoming and outgoing post and parcel distribution Keeping internal records and CRM systems up to date Addressing client queries and complaints, escalating issues as needed Supporting the promotion of company services to visitors and callers Reporting maintenance issues and assisting with centre operationsAbout YouTo excel in this role, you will have: Previous experience in a receptionist or administrative role Strong customer service and communication skills Proficiency in Microsoft Office and CRM systems A professional, confident, and welcoming manner The ability to multitask and remain organised in a fast-paced environment A proactive approach with the ability to work independently and as part of a teamWhat’s on Offer? A key role in a supportive and professional business setting Competitive salary and benefits package A workplace focused on excellent customer care and serviceIf you are a professional, service-driven individual with a passion for creating a welcoming environment, we’d love to hear from you