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We have an exciting opportunity to assist in the delivery of magic service, within the role of conference operation manager.
As a conference operation manager you will need to be organised, confident with a can-do attitude and have experience in property maintenance with a good attention to detail being able to work proactively across the group of properties.
As a conference operation manager you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties and expectations within the role are:
1. To Support food and beverage manager in running the conference operation during daytime.
2. Represent the meeting and events department within the hotel management team and take ownership for being the voice for the food and beverage operations across all conference and event spaces.
3. Review all function sheets, food menus, room layouts and supplier information prior to the event taking place to ensure the successful operation of all events, providing excellent experiences for our customers.
4. Develop a good working relationship with the meetings & events sales team, attend pre and post event meetings to assist in the planning process to enhance the guest experience.
5. A pro-active team player who is confident at leading a team as well as representing the meeting and events operations in a management capacity.
6. The successful meeting and events manager will have exceptional standards and attention to detail.
7. As a conference operation manager, you'll take ownership of the events department during daytime and lead your team to exceed service expectations while managing budgets, sales targets, and operational standards.
8. Maintain compliance with all Health and Safety, food safety, and security standards.
9. Strong problem-solving skills and the ability to manage complex relationships with clients, suppliers, and internal teams.
10. Making sure all the staff have completed their overdue trainings.
We believe that our employees are the key to magical guest service, for this we look for a candidate who shares our vision and looks for opportunities to provide magic service.
Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.
We are continually evolving, and our team do too, there is no red tape or corporate conflict with us!
We Evolve - You Evolve - We Grow Together
If the position of Conference Operation Manager is the opportunity that you are looking for please apply with your CV.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
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