Due to the internal career progression of our current specialist, The Delivery Group is now recruiting for an eCommerce and Mail product onboarding specialist. This exciting opportunity is a full-time role, with a requirement for essential travel to our customers locations. You will be an excellent communicator who can liaise effectively with our technical teams both inhouse and external vendors to create bespoke solutions for our customers. You will be flexible and motivated to work to ensure customer satisfaction and compliance always both within and outside of business hours, as business dictates.
JOB OVERVIEW:
The Delivery Group prides itself on providing an excellent and flexible Customer Experience, where we work to exceed our clients expectation every day. Our experienced and established team of technical onboarding specialists work tirelessly to ensure that they provide quality legal compliance and technical support to all new clients and our business; working with all facets of The Delivery Group to meet deadlines and ensure a smooth set up of every account. Effective communication with Business Development Managers to support on new opportunities, IT, Operations to set up collections and or deliver consumables on time, Client Services to support new clients for the first two weeks of trading, and finance is key, to ensure the smooth onboarding of...