Role Overview:
We are seeking an General Manager to drive the successful mobilisation and forward management of the Elephant & Castle regeneration project. This role offers a unique opportunity to be part of one of the most significant urban development projects in London. They will be responsible for ensuring that the best possible experience is provided to residents, visitors, workers, students, and diners across the neighbourhood.
Key Responsibilities:
* Strategic Leadership: Lead the mobilisation of the centre with a strategic approach, managing the successful execution of the development in line with project goals.
* Operational Excellence: Oversee daily operations across the site, ensuring smooth, efficient management and delivery of services to all stakeholders.
* Health and Safety: Ensure the highest health and safety standards are met, maintaining a strong focus on compliance and safety protocols.
* Compliance and Governance: Ensure the site adheres to all regulatory, legal, and governance requirements, including managing risk and compliance documentation.
* Risk Management and Incident Response: Lead the development and implementation of risk management strategies, and manage incident response plans effectively to maintain safety and security.
* Stakeholder Engagement: Build and maintain relationships with key stakeholders, including Board Members, Investors, Leaseholders, public bodies (such as the London Fire Brigade, Metropolitan Police, Transport for London, and London Underground), and third-party contractors.
Essential Qualifications & Experience:
* Degree or Equivalent Qualification: A relevant degree or equivalent qualification is required.
* Leadership Experience: A proven track record in a similar leadership role, managing large-scale urban projects or venues, particularly within a complex, mixed-use environment.
* Customer Service Focus: Strong customer service orientation, with a focus on service excellence in every aspect of the operation.
* Health and Safety Expertise: IOSH certified with extensive knowledge and experience in health and safety best practices and regulations.
* Stakeholder Communication: Proven ability to engage effectively with a wide range of stakeholders, including Board Members, Investors, Leaseholders, lenders, insurers, and public authorities.
* Third-Party Contractor Management: Experience in the procurement, management, and performance monitoring of third-party contractors, ensuring operational efficiency and quality of service.
What We Offer:
* A competitive salary package
* A dynamic and collaborative work environment
* The opportunity to lead a high-profile regeneration project in central London
* A chance to make a real impact on the community and the future of Elephant & Castle
If you are interested in this role, we want to hear from you
Please send your CV to
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