Main area: Facilities Management
Grade: NHS AfC: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week (Some evenings and weekends might be required)
Job ref: 196-ESS1466-H
Employer: Guy's and St Thomas' NHS Foundation Trust
Employer type: NHS
Site: Pulross Centre
Town: 47A Pulross Rd, London
Salary: £29,485 - £31,088 per annum (incl. of HCAA)
Salary period: Yearly
Closing: 27/11/2024 23:59
Job overview
The successful candidate will work as part of our Safe 2 Go Home Service and be responsible for providing an essential and efficient housekeeping, basic maintenance, and transport service to the patient homes whilst meeting the needs and objectives of both the department and the wider Trust.
You will be required to work at various homes across Greater London. A clean and full UK driving licence is an essential requirement for this post.
Main duties of the job
Full UK Manual Drivers Licence is mandatory for this position.
Operational
* The de-cluttering of unwanted furniture/equipment/personal patient possessions.
* Observing all departmental procedures, current road laws and legislation and reporting any changes to your driving licence to the SafeToGoHome Project Manager.
* Reporting any incident/accident to the SafeToGoHome Project Manager.
* Vacuums carpets and upholstery; carries out dust control, and mopping.
* Damp dust furniture and all surfaces, including those at a high level; clean internal glass and remove finger marks e.g. on doors and surrounds.
Technical
* Uses materials and equipment correctly, in line with the designated guidelines and reports any signs of defects.
* Competent to safely utilise and operate mechanical and electrical housekeeping equipment, as provided by the department for the fulfilment of their duties.
* Utilises protective equipment and clothing, as provided by the department for the safe completion of their duties.
Communication
* Reports any maintenance faults, damage, theft or health and safety issues in their designated areas of responsibility; to enable these issues to be resolved expediently.
* Reports all accidents and adverse incidents, in accordance with Trust policy and IR1 procedure.
* Cooperates with colleagues and management to assist in an effective and pro-active working environment.
Person specification
Qualifications and education
* General Standard of Education. Relevant experience in a similar industry. Commitment to learn new working methods.
* Knowledge of procedures to NVQ 3 or equivalent, relevant certification or equivalent experience, skills and knowledge.
* Good command of the English language, including oral and written communication skills.
* Clean Full UK driving licence.
* Knowledge of manual handling procedures.
* Knowledge of health and safety procedures.
Physical requirements
* Must be fit and active and able to lift loads in accordance with the Trust’s manual Handling Policy.
Additional information
* Proactive, energetic and enthusiastic.
* Awareness of confidentiality.
* Should have suitable experience to undertake multi tasks.
* Experience of working within the healthcare profession.
Skills, Knowledge and Ability
* Good knowledge of housekeeping and basic maintenance techniques and procedures.
* Good customer service skills, with the ability to respond sensitively to patient queries; demonstrating empathy and compassion.
* A methodical and accurate approach to work activities and capable of following procedures and systematic processes.
* Ability to manage time, organise and prioritise work; whilst showing initiative when working on their own and as part of a team.
* Ability and willingness to learn new skills and to attend training.
* Good team player with the ability to communicate and engage effectively with all grades of staff/patients, in busy and challenging environments.
* Committed and enthusiastic towards providing high service standards.
* Able to drive and safely handle a vehicle.
* Able to carry out basic measurements for rails and adaptions, change lightbulbs and fit hand rails, key boxes etc. in patients homes.
* Use of PDA device for implementing work tasks.
* Knowledge of London Boroughs Southwark and Lambeth.
Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitably according to their needs. We are actively committed to ensuring that no one who applies for a job, works or studies at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity, gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.
We are committed to supporting all employees to achieve a healthy work-life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking into account the individual’s personal circumstances as well as the needs of the service.
Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.
Please apply for this post by clicking "Apply Online Now."
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name: Katia Ribakova
Job title: S2GH Project Manager
Email address: katia.ribakova@gstt.nhs.uk
Telephone number: 02071887188
For further vacancy details, please email Katia Ribakova for a telephone appointment.
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