An exciting opportunity has arisen to join The Walton Centre Neurology Divisional Team. The Division of Neurology is responsible for a wide range of clinical and non-clinical services, including a comprehensive Neurological outpatient service, provided across 14 hospitals. The successful applicant will be a key member of the Neurology Divisional Senior Team and will report to the Clinical Business Manager. The post will be based at The Walton Centre.
Main duties of the job
The post holder will be responsible for the day to day operational management of the Neurology service. Provide operational leadership and support to sub-specialities, including pathway development, service improvement and ensuring robust Data quality KPI. Have responsibility for ensuring services are delivered within established quality parameters identifying improvements and potential risks within areas of responsibility. The individual will lead on operational performance, ensuring delivery of KPI's including waiting time targets and contracted activity levels. Support with activity planning and development of capacity and demand modeling plans. Have responsibility for ensuring services are delivered within established quality parameters identifying improvements and potential risks within areas of responsibility. Support Divisional senior team in the delivery of cost improvement plans (CIP), have budgetary authority and responsibility for specified areas. The role will support the Divisional Manager and Clinical Business Manager in service developments and lead on certain activities within Divisional Transformation work to ensure excellent quality of care is provided. You should possess excellent communication and leadership skills and be able to demonstrate your ability to remain positive in challenging times.
About us
The Walton Centre NHS Foundation Trust is the only NHS trust to hold dual accreditation for the Investors in People. We invest in people and we invest in wellbeing standards and have been awarded Gold status for both. The Walton Centre is a leader in the treatment and care of neurology and neurosurgery, placing the patient and their family at the heart of everything we do. As the only specialist hospital trust in the UK dedicated to providing comprehensive neurology, neurosurgery, spinal and pain management services we are proud to be rated as an Outstanding Trust by the Care Quality Commission (CQC), and champion change throughout the field of neuroscience. Originally formed in 1992, the Trust received Foundation Trust status in 2009.
With around 1,450 staff, The Walton Centre treats more than 127,000 outpatients and 18,000 inpatients each year. We have leading specialists and incredibly dedicated staff delivering excellent clinical outcomes for brain, spinal and neurological care nationally and internationally. Teams across our site in Fazakerley, Liverpool, offer a world-class service in diagnosing and treating injuries and illnesses affecting the brain, spine and peripheral nerves and muscles, and in supporting people suffering from a wide range of long-term neurological conditions.
Job responsibilities
Please see the job description and person specification document for detailed information about the job description for this vacancy.
Person Specification
Qualifications
* Educated to degree level or equivalent experience
* Relevant management or leadership training / qualification
* Evidence of recent, applicable CPD
* IHRIM qualification or relevant experience
Knowledge & Experience
* Experience of working in a patient care environment at a supervisor or management level
* Comprehensive knowledge and understanding of NHS targets and key performance indicators.
* Knowledge & understanding of the application of NHS national guidance
* Understanding and experience of NHS Governance agenda and processes (including litigation, complaints process and risk management)
* Knowledge & understanding of the NHS and Trusts objectives & priorities
* Knowledge and understanding of the NHS Corporate functions and requirements, for example IG, GDPR and Data quality
* Knowledge of planning and organisation of services, using a systematic and logical approach
* Experience of delivering service development or change management
* Experience of report writing and development of business cases
* Experience of policy development
* Proven experience of successful leadership and ability to develop good and effective employee relations
* Experience in managing a diverse range of staff groups
* Knowledge and experience of HR policies and processes including recruitment, selection, appraisal, performance management etc.
* Experience in completing time sheets or SVL's
* Experience of analysing budget statements and developing CIP plans
Skills and Attributes
* Effective interpersonal skills with the ability to deal with complainants and aggression face to face
* Highly developed time management skills with the ability to continually review and prioritise workload whilst dealing with competing demands
* Proven ability to achieve deadlines
* Highly developed planning and organisational skills
* Excellent communication and presentation skills to provide and receive highly complex, highly sensitive and contentious information and the ability to influence a wide audience.
* Strong negotiation, motivational and influencing skills
* Able to develop good working relationships and build credibility with a wide range of professionals
* Ability to analyse complex contractual and performance data to identify trends and areas for further improvement
* Analytical and problem solving skills
* Ability to work as part of and lead multi-disciplinary teams
* Ability to manage a team of staff, communicating effectively, motivating and influence teams and individuals
* Innovative thinker and problem solver with an ability to assimilate different views and opinions
* Able to demonstrate logical thought processes
* Ability to work autonomously and make informed decisions based upon the information available
* Ability to deliver whilst working under pressure
* Ability to work across operational boundaries
* Ability to maintain confidentiality
* Able to work across sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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