Job summary This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. Please note this post does not meet the criteria/ eligibility for skilled worker sponsorship. We require enthusiastic and motived individuals to work as part of the Single Transfer of Care Team - Central Hub. The role of a Hub Coordinator (office based) is fast-paced, busy, with changing priorities, and we are seeking staff to join this highly valued team. Supporting effective patient flow across all Pathways for admission and discharge, your contribution to the work can be both rewarding and influential as the service continues to develop and evolve. Main duties of the job For all posts there will be a requirement to actively support the administrative processes for referral management, coordination and support. If you have a passion for supporting patients, enjoy the challenge of problem-solving and using your initiative on a daily basis, whilst liaising with many different levels of staff; and patients'/carers, then we would like to hear from you. The right candidate will have a natural interest in being a committed member of a busy team, providing support with the planning and facilitation of admissions and discharges for all patients, and be confident and able to work with minimum supervision at times of pressure. We pride ourselves on high service delivery and patient-centred care. A willingness to be flexible across the service we deliver is required, and you will need to be both proactive and reactive to keep the flow of patients moving through the system. About us Be Part of Our Team BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands. If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you. IMPORTANT Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process. Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address. Date posted 21 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Fixed term Duration 12 months Working pattern Full-time, Part-time Reference number 820-7034247-ASR Job locations Inpatients Moseley Hall Hospital Birmingham B13 8JL Job description Job responsibilities For further details on the main responsibilities, please see the attached job description and person specification. Job description Job responsibilities For further details on the main responsibilities, please see the attached job description and person specification. Person Specification Qualifications / training Essential GCSE (A-C) level Maths and English (or equivalent) Desirable NVQ Level 3 in Administration Experience Essential Relavant experience of administrative and clerical tasks Experience of face-to-face working with patients and / or the public Experience of collating data/information Experience of working as part of a multi-disciplinary team. Desirable experience working on a ward Relevant experience in health related work Skills/knowledge Essential Good keyboard skills with an ability to confidently capture and update information Good understanding of hospital operational working - patient flow Awareness of MDT working within a ward setting Good understanding of the need for confidentiality and working within the boundaries of this Demonstrate effective and accurate written and verbal communication skills Desirable Awareness of hospital admission and discharge processes Personal qualities Essential Ability to convey sensitive information in an empathetic manner to patients, relative/carers and staff as required so that patients' dignity and respect is maintained at all times Able to convey information with accuracy and confidence to key members of staff in a timely and effective manner Able to prioritise own workload and respond to changing priorities Able to work under own initiative within boundaries of role Demonstrates an awareness of importance of working as part of a team Person Specification Qualifications / training Essential GCSE (A-C) level Maths and English (or equivalent) Desirable NVQ Level 3 in Administration Experience Essential Relavant experience of administrative and clerical tasks Experience of face-to-face working with patients and / or the public Experience of collating data/information Experience of working as part of a multi-disciplinary team. Desirable experience working on a ward Relevant experience in health related work Skills/knowledge Essential Good keyboard skills with an ability to confidently capture and update information Good understanding of hospital operational working - patient flow Awareness of MDT working within a ward setting Good understanding of the need for confidentiality and working within the boundaries of this Demonstrate effective and accurate written and verbal communication skills Desirable Awareness of hospital admission and discharge processes Personal qualities Essential Ability to convey sensitive information in an empathetic manner to patients, relative/carers and staff as required so that patients' dignity and respect is maintained at all times Able to convey information with accuracy and confidence to key members of staff in a timely and effective manner Able to prioritise own workload and respond to changing priorities Able to work under own initiative within boundaries of role Demonstrates an awareness of importance of working as part of a team Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Birmingham Community Healthcare NHS FT Address Inpatients Moseley Hall Hospital Birmingham B13 8JL Employer's website https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)