Welcome to KFC
Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC.
Since 1939, we’ve been bringing finger lickin’ good chicken to the world, and today we’re proud to be in over 1000 communities across the UK & Ireland. But without our people, none of it would be possible. Just like our recipe, they’re all original.
Join
us. Bring it. And together, we can be part of something truly extraordinary.
Bringing it to the role.
The Food &
Quality Team at KFC UKI are looking for a Quality Manager who is passionate
about food quality, standards and safety and doing the right thing from a
quality and customer perspective.
The Food &
Quality Team at KFC are a fun, entrepreneurial team who have a critical role in
making the KFC Brand modern and distinctive through our menu. Some highlights
for the team over the last few years have been launching the first Vegan Burger
into QSR (it sold out in days…) having our (global award winning) Gravy Burger
featured on a Channel 4 documentary and launching a Watermelon & Lime
Southern Refresher beverage to allow us to remove full sugar Pepsi and wipe
millions of calories from our menu. It’s an ideal time to now join the team and
help craft our position on food for the future….
The
role of Quality Manager sits in the Food and Quality team within the Marketing
function. This role is responsible for
testing and implementing product changes to maintain supply, enabling margin
improvement through product development, championing quality consistency from
raw material to finished product, leading product ease and efficiency
initiatives, ensuring compliance to food legislation and product validation to
ensure food safety. The role will report to the Senior Quality Manager.
What
you’ll be responsible for:
* Lead the food
information to customers for all products including ingredients, allergens and nutrition
* Drive ingredient
and allergen recipe reformulation projects, interpret research results and
translate into next steps
* Manage Halal
product offering ensuring we have sufficient accredited products in our supply
chain
* Drive the
identified Spend Smarter initiative from Supply chain through UK &I market
development, testing and launch
* Review and implement relevant market food legislation
* Project management
any change or match of a permanent ingredient/menu item from test to restaurant
launch to maintain supply
* Own the cook
profiles and validation of all food ingredients to ensure food safety and
quality
* Manage and maintain
recipe management system
* Collaborate cross
functionally with equipment, risk and operations functions on new equipment and
ease initiatives for our restaurant teams to ensure food safety and quality
* Be a guardian of
food standards and core product finished quality.
* Embrace and champion the food culture across the
business
What
we’d love from you
EXPERIENCE:
* Minimum 5 years’
experience in relevant quality/ technical role within food manufacturing, food
retailing or food service disciplines.
* Broad experience across food safety, quality and product development
desirable
* Strong influencing
skills and confident communicator at all levels of the organisation
* Proven project
management including product optimisation, research and product launch
* Experience using
raw material, recipe management systems and food labelling
* Food legislation
and labelling, HACCP and quality management systems knowledge
* Strong problem
solving and analytical skills, with the ability to work in a structured and
methodical manner.
* Able to demonstrate
commercial awareness as well as food safety/technical knowledge and skill
* Strong
organisational skills for planning and prioritising with self-motivating
* Attention to detail
EDUCATION:
* Degree in Food
Science/ Technology/ related subject
Be Original.
At KFC, everyone gets a seat at our table. Since we landed in the UK in 1965, we’ve fed our people’s potential – to be their best selves, make a difference and have fun.
Because it’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original.
You’ll work with colleagues who all bring their originality to the table: their energy, spirit and sizzle and make every day high flyin’ and high fryin’.
As a multi-billion-pound business with over 1000 restaurants, we take ambition seriously. You’ll be treated with respect and supported in everything you do as you roll up your sleeves and play your part in bringing finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible working to the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC.
Buckets of Benefits
A career with KFC offers much more than just fantastic earning potential. We reward achievement with amazing incentives and benefits, including:
* Flexible, hybrid working with our Restaurant Support Centre located in Woking, Surrey – a 24-minute train ride from London Waterloo. Depending on job requirement, travel across the UK & Ireland may be required.
* Generous pension with up to 11% company contribution.
* ‘Fri-Yay’ time – finish up at 1pm every Friday, all year round.
* Live Well Days - 5 days per year to disconnect from our day-to-day (in addition to 25 days annual leave and bank holidays).
* You can buy or sell up to 5 extra days of your core annual leave allowance each year.
* After 5 years’ service, annual holiday allowance increases to 30 days.
* Bonus – We work hard and do our best work to succeed together. When the company and individual goals are reached, you’ll be rewarded through our bonus scheme.
* Wellness– We want you to be your best self, so you’ll have access to lots of wellbeing initiatives and programmes, including Telus Health, and 1:1 Mental Health coaching sessions with our partner Sanctus.
* Private healthcare, including access to Digital GP, with the option to increase to include family cover.
Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts.
* Insurances – All colleagues are covered by our life and income protection insurance which provides protection and peace of mind.
* Study Support may be available for job-related qualifications.
* Parental Leave – We offer enhanced paid leave and flexible return to work options for those important times.
* Colleague Discount – If you love KFC as much as we do, you’ll received a 25% discount.
Our Commitment to You
Our customers come from all walks of life and so do our teams. We value, support, and celebrate the things that make Team KFC authentic and original and all candidates – regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation.
We welcome applications from underrepresented groups in our industry such as women, people with disabilities, ethnic minorities and members of the LGBTQ+ community.
To make your journey with us accessible and tailored to your needs, we encourage you to let us know if you'd like any additional support with your application, have a disability or condition that may affect your performance during your recruitment process, or any other requirements.
Neurodiverse? Our accessibility toolbar can support you when you apply.
Ready to apply?
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
Don’t tick all the boxes? Don’t worry. If you don’t match all the criteria for the role and still think you’d be a great fit, we’d love to hear from you.
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