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Location:
London, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
ec62f48888ad
Job Views:
3
Posted:
22.03.2025
Expiry Date:
06.05.2025
Job Description:
People Partner (12 Month FTC) - Tottenham Court Road, London
Who We Are
Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guest's whichever platform or venue they visit.
We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:
* Hourly wage + Salary Enhancement From Midnight + Paid overtime
* 50% off food and beverages in all of our UK venues
* Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
* Company Sick Pay
* Company Pension
* Life Assurance
* Refer a friend incentives
* Employee health and wellbeing services
* Virtual GP Services
* Season Ticket Loans
* Employee assistance programme: A confidential helpline providing 24/7 advice and counselling
* Cycle to work scheme
The Role:
* In this role, you will report to the Head of HR partnering closely with key stakeholders to develop and implement HR strategies that support our overall business objectives, fosters a positive workplace culture, and enhances our employee experience.
* You will be responsible for providing full HR generalist services and advice in all aspects of people management to our Line Managers in our Brighton, Glasgow, Head Office, Manchester, Nottingham locations.
* The role will be responsible for building strong business relationships, partnering with Line Managers to influence better people focused business decisions. There will also be the opportunity to work within the wider People Team on specific projects and to take ownership of key business priorities.
Main Duties
People Partnering
* Build sustainable and credible business relationships with key stakeholders (SCM, CM, ACM, F&B Manager, HO Line Managers).
* Expertly and adeptly partner with the business, owning all aspects of the People lifecycle for your business areas (Absence, Sickness/OH Referrals, Recruitment, Development, Talent & Succession Planning, Exit Survey feedback Plans).
* Act as a trusted advisor and coach to both managers and our people on employee relations matters, providing guidance and support to resolve workplace issues and conflicts.
* Own the 90 day on-boarding framework for all new starters within your locations ensuring they complete the required training, OTJ training, Inductions and training plans whilst feeling engaged into their teams.
* Ensure that local company Inductions are being held for new starters and to the required standard/quality.
* Act as a trusted advisor providing coaching, counsel, and advice across BAU and change initiatives, to help business success.
* Through a full understanding of policies, employment law and regulatory requirements, ensure that appropriate people practices are in place and followed by the business including performance reviews, performance management, leave management, personal wellbeing support and employment relations matters.
* Establish a data-driven approach by developing and implementing robust metrics and analytics that measure the effectiveness and impact of our HR initiatives, facilitating meaningful and impactful conversations with key stakeholders to guide better business and people focused decisions.
* Supporting any proposed OD working with the Head of HR to build the proposal, working through the plan and supporting delivery of the change.
* Understand and communicate function/market needs to feed into the COE teams’ agenda, providing insight driven feedback to continuously improve.
* Supporting COE teams as first point of contact for hiring managers (ATS support and training), external recruitment/HR events and for Company Induction days.
Employee Relations
* Partner key stakeholders (ACM, CM, SCM, F&B Manager, HO Line Managers) in providing a solution focussed service in dealing with all employee relations such as disciplinaries (up to Final Written Warning Level), grievances, flexible working applications and proactively identify opportunities to address recurring issues.
* Support the Head of HR in the case management of disciplinary above Final Written Warning level and for complex grievances.
Culture / Employee Engagement
* Ensure high engagement and visibility in the execution of annual engagement plan (Employee Opinion Survey / Actions / Engagement Plans, Pulse Surveys, Exit Surveys).
* Support the implementation of key Employee forum feedback actions.
* Champion a culture of listening, learning and diversity & inclusion across to foster belonging and support diversity of thought.
Benefits Management
* Ensure all Starters & Leavers are updated in time across all benefit platforms/providers.
* Manage supplier relationships with benefits providers to work on routine and targeted communication plans, raising employee awareness of benefits and achieving utilization of offerings.
HR Systems
* Own the maintenance and administration for HR systems (Reward Gateway, MetNet Hub, PLUMM) ensuring in data integration with our HRIS system.
* Own the development of our HRIS system & APIs.
* Provide HRIS reporting requests/needs as and when required.
* Resolution of login issues and delegation workflow requirements.
Ad hoc projects
* As determined linked to the HR annual strategy and/or key initiatives.
Required skills and Behaviours:
* Proficient user of ADP HRIS system.
* Proven HR Generalist experience across all aspects of the employee lifecycle.
* Deep understanding of employment law and HR best practices.
* Proficient in analysing data and developing actionable insights.
* Can-do attitude, loads of energy, naturally and proactively identifying challenges as well as developing and delivering solutions of value.
* Ability to work collaboratively in a fast-paced and evolving environment.
* High learning agility and adaptability.
* Strong analytical and critical thinking skills.
* Skilled in influencing and conflict resolution.
* Demonstrated ability to manage multiple projects and priorities.
* CIPD Level 5 qualification or relevant working experience.
Please Note:You must be aged 18 or over and have the right to work in the UK.
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