We are looking for enthusiastic, motivated administrators to join our established care team. This interesting & demanding role will be assisting in our busy reception and administration teams within the practice.
Salary will be discussed further at Interview.
Training Course
Business Administrator (Level 3)
Hours
37.5 hours per week working to a rota – Monday to Friday between 07:45 and 18:30, with an occasional late evening until 20:00.
Duration
1 Year 6 Months
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What You’ll Do at Work
Your role will be varied. You will be required to:
1. Assist in signposting patient requests received online and over telephone, directing them to the most appropriate healthcare professional.
2. Answer and resolve patient queries in person, by telephone, and by email.
3. Ensure patient information is accurate and up to date.
4. Provide administrative support to doctors, nurses, and other healthcare professionals within the practice team assisting in administration tasks, referrals, filing, scanning, and patient registrations.
5. Participate in training and development activities to enhance knowledge and skills.
6. Maintain confidentiality and adhere to data protection regulations at all times.
Where You’ll Work
1 King Street
Stroud
GL5 3BS
Training
An apprenticeship includes regular training with a college or other training organization. At least 20% of your working hours will be spent training or studying.
College or Training Organization
South Gloucestershire and Stroud College. We are located in Stroud town centre with a bus and train station close by.
About This Company
We are a fast-paced GP medical practice in the heart of Stroud offering primary healthcare to 15,000 patients.
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