Main Responsibilities Payroll Assist the Workforce Information/Payroll Supervisor with payroll issues and queries raised by the Payroll Services Team. Workforce Information Maintain knowledge of ESR functionality and other workforce information systems to support Trust staff and HR colleagues. Accurately input confidential information relating to staff and positions into the ESR payroll system. Assist with payroll and pension enquiries related to the ESR system, liaising with the Payroll Services Team to resolve issues. Input and maintain staff data, including new starters, leavers, and changes to employment information. Provide one-to-one support or signpost users to national ESR training sessions to rectify any lack of understanding or competence. Distribute materials for training sessions/workshops for staff required to use ESR Manager/Supervisor Self-Service. Support the Workforce Information management team as required. Report any risks relating to the workforce function to the Workforce Information/Payroll Supervisor. Maximise the use of information systems available in the Trust. Assist in the administration of tasks associated with staff surveys, preparing, collating, and disseminating materials. Advise staff and managers on policies and procedures relating to workforce information. Promote the use of self-service capabilities at all opportunities. Provide support to users of the electronic expenses system used by the Trust. Audit and Compliance Assist with specific audit preparation work as requested. Support internal and external audits. Registration Authority (RA) Assist with the RA process, ensuring timely and high-standard execution of requests. Promote the use of Smartcard Self-Service at all opportunities. Follow approved policies, processes, and procedures to register, update, and remove user access rights. Register users on the Care Identity Management (CIM) Service. Ensure registration forms are completed correctly, photograph users, and issue Smartcards. Remind users about their responsibilities, particularly regarding PIN protection. Assist users with problems such as unlocking cards and resetting passcodes. Update the internal register of Smartcards issued. Liaise with ESR/RA Lead to report issues outside the defined approval process. Projects, Streamlining, and Self-Service Provide occasional project support as part of service development, including E-Rostering projects. Support managers and employees with self-service capabilities. Attend regular team meetings and contribute ideas for service improvement. Right to Work Work with the Visa Compliance Officer to ensure all Trust staff have a valid right to work. General Duties Comply with Trust regulations, especially those governing Health and Safety at work. Minimise the Trust's environmental impact by recycling, switching off lights and equipment, and reporting faults promptly. Disclose any additional work undertaken or planned for another employer. Assist with disciplinary and appeals processes as required, with appropriate training and support provided. This role is integral to the Trust's digital transformation journey, aiming to enhance workforce management efficiency and accuracy through advanced analytics, self-service, and cutting-edge technologies.