About the role
Hours: 15 Hours, working 2 days over 7, including Bank Holidays.
Join our team as a Relief Shop Manager and make a difference!
Do you want to help others and improve your community? We have the perfect opportunity for you!
Our retail outlets provide much-needed income to the hospice. This is vital to be able to provide care to the people of North Derbyshire. The hospice has 15 retail shops, a furniture warehouse, a donation centre, two clearance shops, and two coffee shops! We also have two online eBay platforms, for clothes and general goods and an online furniture store. It’s a big operation!
We’re seeking a dedicated and enthusiastic Relief Shop Manager to join our team. You'll will lead and be responsible for one of our retail shops in the absence of the shop manager ensuring that the teams provide a great customer experience. In addition, you will also support the retail operations team as and when required. Your role is key in helping us achieve our fundraising goals, so we can continue to provide the care our patients deserve.
The main responsibilities include:
* Provide management cover for vacancies, planned and unplanned absence of the shop manager or additional support within any of the Ashgate Hospice shops or retail locations, as required.
* Support Area Retail Operations ·
* Action daily floor walks/handovers from the shop/location manager to ensure high standards are achieved and maintained in their absence.
About you:
* You will be an integral member of the retail team, supporting retail teams in the absence of the shop manager in numerous locations
Skills and experience required:
* Leadership experience
* Good organisation skills
* Ability to plan and priotise workloads
* Good organisation and management skills
About Ashgate:
Ashgate Hospice is a registered charity. It provides free, specialist palliative and end-of-life care to patients with a life-limiting illness and their families in North Derbyshire.
We are an independent charity. We campaign for fair, sustainable funding for end-of-life care in the UK. We also invest in our services and workforce.
Our values are at the heart of everything we do at Ashgate. They stem from our commitment to our patients and their loved ones, and to each other. We want to be the best we can be for them. We are compassionate. We are a team. We are respectful, open, and inclusive.
At Ashgate Hospice, we value diversity and inclusion in our work. We encourage qualified applicants from a wide range of backgrounds to apply.
We aim to create a happy, safe, and supportive workplace. That's why 86% of staff would recommend Ashgate Hospice as an employer. We recognise the need to support our employees' well-being, including their work-life balance. We encourage, and are open to, flexible work arrangements, including job-sharing.
As a valued team member, you will have access to training. It will support your personal and professional growth. It will open new career paths.
Please visit our website and social media, or listen to our podcast, "The Life and Death Podcast." This will give you a sense of the Ashgate team and the people we support.
Find out why our people think Ashgate Hospice is a special place to work.
Comprehensive Employee Benefits Package
Some of our current benefits include:
* A working environment characterised by compassion and support.
* A wide range of initiatives to support your wellbeing, and the time out to practice self-care
* Generous holiday entitlement
* Annual Buy and Sell Annual Leave Scheme
* A progressive approach to flexible working to help meet your and our needs.
* Cycle to Work Salary Sacrifice Scheme
* Tech Benefit Salary Sacrifice Scheme
* Westfield Health Cash Plan includes free annual eye tests and dental checks. It also offers money back for various treatments and therapies.
* Access to a free, confidential Employee Assistance Program.
* Free access to Westfield Rewards, offering discounts from hundreds of retailers.
* Pension scheme with a 7% employer contribution.
* Life assurance scheme which covers up to the age of 65.
* Total commitment to your learning and development.
What next:
If you would like to find out more about the role, please email Mike Hall Area Retail Manager at
Please note we only accept applications via the ‘Apply now’ button on our website. Please do not send your application to HR or the recruiting manager.
Proposed interview date: TBC
Any candidate who identifies themselves as disabled will be shortlisted if they meet the essential criteria for the role. Essential criteria can be found in the job description and person specification for the role. If you require any accessibility adjustments, please contact a member of the HR team at or by calling 01246 568801
If successful, you will be required to have a DBS check carried as part of the conditional pre-employment checks.