Job Title: Warranty Administrator Contract Type: Permanent Working Hours: 9:00am – 5:00pm, Monday to Friday (37.5 Basic Weekly Hours) Salary:£22,000 - £26,000 per year About Us: Join a successful and respected national truck and van dealer group that prides itself on being family-owned and values-driven. We are seeking a dedicated and detail-oriented Warranty Administrator to join our West Bromwich team. This is an excellent opportunity for an experienced administrator or someone eager to start a career in administration, with full training and clear progression paths available. Job Summary: As a Warranty Administrator, you will be responsible for preparing, processing, and invoicing warranty claims in compliance with strict company and manufacturing guidelines. You will also monitor claim status until final payments are received. Your role is crucial in ensuring that all warranty claims are handled efficiently and effectively. Main Duties and Responsibilities: Prepare, process, and invoice warranty claims in line with company and manufacturer guidelines. Monitor the status of claims, ensuring timely and accurate final payments. Maintain detailed records and documentation of all warranty claims. Liaise with internal departments and manufacturers to resolve any claim-related issues. Provide excellent customer service by handling inquiries and offering support related to warranty claims. Person Specification: Essential: Previous experience in a Warranty or Service background. Strong vehicle technical knowledge. Computer literacy with excellent administration skills. Enthusiastic, approachable, and problem-solving mindset. Outstanding organizational skills. Good, clear telephone manner. Desirable: Experience with Autoline / Kerridge systems. Employee Benefits: Increased holiday entitlement with length of service. Recruitment incentive awards. Healthcare scheme to support your well-being. Cycle to work scheme for a healthier commute. If you are looking to join a supportive, family-owned company that values its employees and offers opportunities for growth and development, apply today to become part of our West Bromwich team