Job Description
Do you have experience of leading / supervising a sales team?
Do you see yourself growing and developing your career in luxury retail?
Can you build close relationships with clients that last beyond a single sale?
Are you good at finding solutions that meet the specific needs of clients?
Can you see yourself representing our brand with confidence and knowledge?
Our Supervisors are dedicated team players with a passion for delivering excellent client experience to ensure that everyone has an exceptional experience in our showrooms. Working towards personal and team targets and assisting management when required, you will play a key role in the success of the store by identifying, sharing, and spreading best practice, developing and continually updating your product knowledge and expertise and sharing your passion about our fantastic products.
About you
1. Experience of supervising a team
2. Service orientated with a great understanding of what excellent client experience looks like
3. Always looking for an opportunity to exceed expectations and provide a memorable experience
4. Exceptional communication and interpersonal skills
5. Eager to learn and build on your retail and product knowledge
6. Always ready to go the extra mile
About us
With over 230 years of tradition and experience, Goldsmiths has become one of the UK's leading watch and jewellery retailers, with over 55 showrooms nationwide. We were the jewellers who made the Rugby League Trophy, and we were the UK's first appointed stockist of Rolex watches in 1919. At Goldsmiths, our clients will discover a wide choice of diamond jewellery including beautiful wedding and engagement rings to suit all bridal styles. We also operate the largest distribution network for Rolex, Omega, TAG Heuer and many other reputable watch brands.
Goldsmiths is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering.
Some of our benefits
1. Holiday Purchase Scheme
2. 24/7 Employee Assistance Programme
3. 24/7 Virtual GP service
4. Share Save Scheme
5. Enjoy your Birthday Off
6. Free Wellbeing Tools
7. Generous Discount Scheme
8. Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
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