Client Administrator
25k rising to 27k
I am working with a smashing property management organisation who are busy and now require an additional person to join their client management team. If you have scheduling experience that would be great, but the company are willing to train a bright and dedicated individual!
You should have experience of receiving and resolving calls from customers and managing their expectations. This position is Monday to Friday 9-5pm and is on a hybrid working pattern of 3 days in the office and 2 from home. Role duties
Taking incoming calls from clients and suppliers and responding within SLA agreed times
Logging of new works orders with key suppliers
Investigating and responding to e mails
Managing reactive jobs and scheduling the correct sub-contractors
Chasing down open jobs and quotes
Managing your own set portfolio of clients The ideal candidate will have a construction or property management background- but if not, the company will train where required.
You will have effective problem solving and interpersonal skills
Strong attention to detail and superb forward planning and organisational skills
Excellent telephone manner
Able to keep calm under pressure
Excellent written skills
Strong Ms Office skills
Experience of web-based management systems
Is this a great opportunity for you? Apply today!
Not quite what you’re looking for? Recommend a friend you know and receive a £100 voucher upon their successful placement.
Please note to be entitled to the voucher the recommended candidate must successfully complete their probationary period with their new employer.
What You Need to Do Now: If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion.
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