DUTIES AND KEY RESPONSIBILITIES Summary To provide care to patients at the point of entry to the health care system, including those with undifferentiated and undiagnosed health problems To provide continuing care to patients across the whole practice population To provide health maintenance and health promotional services to the well, offering educational supportive setting for clients to explore their health problems To provide psychosocial as well as physical care to the practice population To deliver an e-consultation and telephone consultation service, in addition to standard appointment types. Specific Areas To work as an autonomous clinical practitioner accountable for own professional judgement and actions To consult, assess, diagnose, plan, implement and evaluate treatment/interventions and agree goals for patients presenting with an undifferentiated diagnosis through a coproduction approach To consult, assess, diagnose, plan, implement and evaluate treatment/interventions and agree goals for patients with identified complex health and social care needs through a co-production approach To proactively identify patients at risk of developing a long-term condition (as appropriate) and facilitate the creation of their own goal setting through the development of a self-management plan To diagnose and manage both acute and chronic conditions, integrating both drug and non-drug-based treatment methods into a patient management plan To undertake face to face assessments and develop treatment plans for patients not requiring a GP consultation Prescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within the scope of practice Request and interpret tests appropriate to patients needs Where required, undertake home visits as assessed by GP and acute visits for certain medical emergencies and arrange hospital admission for appropriate cases Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care Undertake telephone triage work and telephone advice calls Support patients to adopt health promotion strategies that promote healthy lifestyles and apply principles of self-care Support and manage health needs of women presenting for family planning, cervical cytology or sexual health consultation Assess, identify and refer patients presenting with mental health needs in accordance with the national and local guidelines for Mental Health services Implement and participate in vaccination and immunisation programmes for both adults and children Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment Communicate with and support patients who are receiving difficult or complex information or results in an professionally appropriate and supportive manner Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating Ensure appropriate supervision of safe storage, rotation and disposal of vaccines and drugs Oversee the monitoring, stock control and documentation of controlled drug usage according to legal requirements where appropriate